Responsive recruiter
Benefits: - Weekly Pay
- 401(k)
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Assisting Hands Home Care, the leading home care provider in Polk County, is seeking an courteous and confident Reception and Administrative Coordinator who is professional, personable, and a strong communicator. If you are good with people, detail-oriented, adaptable and enjoy multi-tasking - then you should apply for this position.
Your primary responsibilities will include serving as the first point of contact for our home care agency, ensuring a welcoming, professional, and compassionate experience for clients, caregivers, and visitors. This position plays a key role in supporting daily administrative operations and maintaining a smooth office environment. The ideal candidate will possess excellent communication skills, strong organizational abilities, and the flexibility to manage multiple responsibilities in a dynamic, fast-paced setting.
Bilingual capabilities are highly valued and will enhance communication with our diverse client and caregiver base.
The ideal candidate for this position:
- At least 2 years experience working in home care or an administrative, front desk, or receptionist role preferred
- Excellent verbal and written communication skills; bilingual (English/Spanish) preferred
- Enjoys working with a variety of people and personality types
- Empathetic to the needs of our caregivers and clients
- Strong organizational and multitasking skills with attention to detail
- Can handle shifting priorities while working independently
- Professional demeanor with a strong commitment to customer service
- Computer literate and proficient in Microsoft Office Suite; comfortable learning new software systems
- Ability to work independently and collaboratively in a team environment
- Comfortable interacting with clients, caregivers, and the general public in a courteous and efficient manner
Regular office hours are 8:30 am to 5:30 pm, Monday - Friday.
We offer a competitive salary, bonus opportunities, paid time off and other benefits. If you are interested in joining one of the fastest growing home care agencies in Polk County, please submit your resume.
Compensation: $37,440.00 - $43,500.00 per year
Assisting Hands Home Care prides itself on offering compassionate, dependable home care to their clients across the US. Their unparalleled reputation of quality home care covers a broad spectrum of services ranging from aging care for the elderly, post-surgery care, transitional care from a hospital or rehab, to post maternity care for those mothers who need care after the birth of their child.
Aside from the company's mission for quality home care and passion for the value of family, one of the other reasons that Assisting Hands has provided such exceptional care to their clients is due to their high standards for hiring.
According to the company's Vice President, Gail Stout, Assisting Hands Home Care believes that the caregivers are the face of the company. "Our agencies hire caregivers that first and foremost align with our company's core values." Gail went on to explain that their agencies do a complete interview process of each hiring candidate. "We look for the three most important qualities in our caregivers which is professionalism, empathy, and strong communication skills." Additionally, the agencies do a comprehensive background screening, training and verification of skill competency. "Each AHHC agency has a robust pool of caregivers but we are always looking to hire additional caregivers that meet our guidelines and criteria for caring for our clients," Gail said.
According to some of the agencies' caregivers, Assisting Hands motivates their employees to give the best care possible. "They treat their caregivers with very high standards," said Fatima L. She went on to say that the company strives to provide quality care to their clients for all their individual needs. "Because of this quality care it makes a great difference to all elderly clients and their families."
Some of the other comments made by various Assisting Hands caregivers are "I applaud this company for the high standards and ethics that I have witnessed " - Julie J.
"I have worked for home care companies in the past and none of them are at all like Assisting Hands Home Care. I feel like a genuinely valued employee." Kelsey L.
"What I have experienced since working at AHHC is that the company truly cares about its clients just as well as its employees. They are always willing to help and go the extra mile to meet everyone's needs." LaEasha G.
Assisting Hands Home Care and their employees believe that there is value to offering dependable care and compassion to those in need which is witnessed on a daily basis by both the staff and the clients. No matter what service is being provided, from light housekeeping and making meals to helping with bathing and grooming needs, caring for others with dignity and dedication is paramount to Assisting Hands Home Care which is reflected in AHHC caregivers.