Administrative Assistant

Job Summary:
Responsibilities include:

Welcoming patients to the office, completecheck in process by verifying patient identity, address, ensuring thataccurate insurance and all other demographics are loaded in the EpicEMR system.

Ensures prior authorizations for visits are in place priorto patient being seen.

Obtain required signatures and collectco-payments. Balance daily payment entries against daily computertotals for all activities on patient account. Discuss balances withpatients at check-in and/or check-out time.

Schedule follow up and/orreferral appointments at patient check out. Responsible for managingthe No Show appointments making sure patients are not lost tofollow-up.

Answer phones and manage communications with patients,providers, staff, insurance companies, and other outside entities.Effectively communicate and accurately document via Epic EMRsystem relaying messages to Physicians and Patient Care team.

Manage patient schedules, incoming and outgoing referrals. Obtaininsurance authorizations for special testing and working the Epicwork queues, following up with outside offices to be sure patientsreceive their appropriate appointments.

Demonstrates good verbaland nonverbal communication skills.

Scanning, monitoring incomingfaxes, and other miscellaneous administrative tasks as assigned bysupervisor.

Responsible for ensuring a clean and safe environmentfor patients and staff.

Ability to multi-task and be organized.

Maintains patient confidentiality.

Ensure patient records are managedaccording to HIPAA and regulatory requirements.

Work with CIOX ontimely release of information requests.

Other duties as assignedwithin scope and standards of practice
Minimum Qualifications:
Associates Degree or pertinent college level courses and two years of administrative/office management experience. Will consider equivalent combination of education and experience.
Preferred Qualifications:
Computer literate, self-starter, highly motivated candidates withfriendly, outgoing personality, and excellent customer service skillsrequired. Extensive knowledge of various health insurance planspreferred. Experience as a Medical Office Receptionist within an OBGYN office preferred. Previous Epic EMR experience preferred.
Work Days:
Monday - Friday Variable between 7 am and 7 pm
Message to Applicants:
Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays

$1,000 Sign on bonus which includes: $500 in 90 days and $500 in 6 months

G3: $16.00 - $25.88

Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.
Recruitment Office: MedBest Medical Management