Administrative Assistant

New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide. We are looking for team members to contribute to and deliver our mission: To deliver and support technology solutions that securely connect people, places, and information. New Era Technology is a community of like-minded, like-hearted people who share the same vision and values.

Job title : Admin Assistant

Duration:- 6months+

Location:- Springfield IL 62704

Essential Duties & Responsibilities:

o Learns product line, internal systems and processes, as well as jurisdictional rules and regulations in order to effectively serve clients

o Field incoming questions or issues regarding products and services the organization provides

o Reviews and fulfills incoming requests

o Contributes to customer satisfaction and organization success

o Participates in department-wide process improvement programs and process best practices

o Minimum Qualifications:

High School diploma

1 year administrative/customer service/processing/production experience

Ability to interact with all levels of the organization

Ability to work independently with a minimum amount of oversight while still being an integral part of a team

Must have knowledge of a variety of computer software and spreadsheets

Must have poise, tact and diplomacy

Attention to detail in composing, typing and proofing materials, establishing priorities and execution of deadlines

Ability to read and comprehend instructions, correspondence and memos

Ability to work in a fast-paced, changing environment

When needed, working overtime is required

EEO/AA Statement

New Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status.

In addition to federal law requirements, New Era Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.