SUMMARY
This position provides front desk reception for a local construction company in their Jacksonville office. Responsibilities include greeting clients, job applicants and vendors and directing guests to the appropriate contacts. Responsible for providing secretarial and administrative support to other departments with ordering of office supplies, mail, express packages, certified mail and weekly payroll checks. Maintains common work areas in the front office area including the kitchen and supply cabinets. This position requires professionalism, discretion and confidentiality.
ESSENTIAL DUTIES AND RESPONSIBILITIES includes the following, additional duties may be assigned:
- Provides exceptional and professional customer service to all guests and ensures they are greeted and ushered to the appropriate party.
- Answers the phones and services all callers appropriately to their contacts.
- Receives daily incoming mail, sorts, and distributes to appropriate individuals. Maintains confidentiality on all incoming information.
- Sends and receives faxes and distributes to the appropriate party, maintaining confidentiality on all information.
- Assists with meeting room coordination and set up.
- Handles all courier and express deliveries for the office and ensures paperwork, delivery methods and tracking meets the internal customer needs.
- Orders all office supplies and maintains office supply inventories and records. Ensures office supply cabinets are maintained.
- Oversees and maintains relationship with office maintenance/cleaning vendor.
- Ensures office kitchen and greeting area is maintained professionally and kept clean and organized as the "first impression" for all visitors. Maintains coffee service in kitchen during the day for employees and visitors.
- Assists Manager with hiring and onboarding, as needed.
- Performs routine typing, data entry, filing, and other general clerical duties.
- Ensures compliance with the Code of Ethics and Standards of Business Conduct.
- Responsible for practicing safe work standards and promoting an Incident and Injury Free (IIF) work environment as a condition of employment.