As an Administrative Assistant, you will play a pivotal role in supporting the day-to-day operations of the business, including customer interactions, marketing efforts, and administrative tasks. This position requires a versatile, proactive individual with a keen eye for detail and a strong ability to multitask. Training will be provided to ensure your success in the role.
Hours: - 20-25 hours per week (Monday-Friday)
- Contracted (April 1st -August 8th)
Location: - Hybrid/Remote (Jacksonville)
Compensation: - $17-$20/per hour
Job Description: As an Administrative Assistant, you will play a pivotal role in supporting the day-to-day operations of the business, including customer interactions, marketing efforts, and administrative tasks. This position requires a versatile, proactive individual with a keen eye for detail and a strong ability to multitask. Training will be provided to ensure your success in the role.
Key Responsibilities:Customer Service & Communication: - Manage inbound phone calls and emails to assist customers with inquiries, providing excellent customer service.
- Schedule estimates and job appointments for various services, including remodeling, handyman work, and pool services.
- Maintain clear communication with clients regarding job status, updates, and any changes.
Estimating & Invoicing: - Prepare and submit customer estimates and invoices accurately and promptly.
- Coordinate with relevant departments or teams to ensure estimates are competitive and reflect the scope of work.
Marketing & Social Media: - Create and post engaging content on company social media platforms to promote services, updates, and customer satisfaction.
- Run targeted marketing campaigns as needed to increase brand visibility, attract new clients, and retain existing ones.
Recruitment & Hiring: - Coordinate and schedule interviews for potential hires, ensuring the hiring process runs smoothly.
- Assist in onboarding new hires, including training and ensuring all necessary paperwork is completed.
Administrative Support: - Assist with various office tasks and administrative responsibilities, helping to maintain the smooth operation of the business.
- Handle additional tasks and projects as needed to support business needs.
Additional Benefits: - Company-supplied laptop
- Remote/Hybrid
This role offers an excellent opportunity to work in a dynamic and supportive environment. If you're highly organized, proactive, and excited to contribute to the success of a growing business, we'd love to hear from you.
Requirements
- Experience:
- 2+ years of experience in an administrative, customer service, or office support role.
- Experience with customer interaction, scheduling, and administrative tasks is preferred.
- Experience with social media content creation and marketing is a plus.
- Skills:
- Strong organizational and multitasking skills with a keen eye for detail.
- Excellent written and verbal communication skills.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
- Comfortable using social media platforms (Facebook, Instagram, LinkedIn, etc.) for marketing and communication.
- Ability to manage time effectively and prioritize tasks in a fast-paced environment.
- Technical Abilities:
- Experience with payroll processing or willingness to learn is preferred.
- Ability to quickly learn new software systems and tools as needed.
- Personal Attributes:
- Proactive and self-motivated with a positive attitude.
- Strong problem-solving skills and the ability to handle various office tasks.
- Highly adaptable, with the ability to work independently and as part of a team.
- Professional, dependable, and punctual with a commitment to quality work.
- Additional Requirements:
- Reliable internet connection for remote work.
- Ability to work in a hybrid environment, with occasional in-person meetings or office visits as needed.
- Ability to travel if required for company-related activities or events.