Role Title: Zuora Technical Project Manager
Client: Software company
Employment Type: Contract, 9 months
Preferred Location: Remote, MT zone hours required, local to Salt Lake City is a plus
Role Description: We are seeking a Technical Project Manager to lead client-side oversight of a Zuora implementation as part of a broader Quote-to-Cash (QTC) transformation. The build and configuration are being delivered by a large systems integrator; this role will manage internal coordination, ensure alignment with business and technical needs, and drive successful delivery.
Key Responsibilities: Client-Side Project Management: Own project lifecycle activities from the client perspective †initiation, planning, execution, risk management, and go-live support.
Technical Oversight: Ensure SI-delivered solutions meet internal architecture, security, integration, and business requirements across billing, order management, revenue recognition, and ERP touchpoints.
Stakeholder Communication: Act as the main liaison between the SI, internal IT, and business stakeholders, providing regular updates, managing escalations, and ensuring transparency.
Risk and Issue Management: Proactively identify risks/issues related to the SI's deliverables, drive resolution, and escalate when necessary.
Change Management Support: Collaborate with change management leads to ensure the business is prepared for new systems, contributing to training and knowledge transfer plans.
Requirements: - 6-9 years of IT Project Management experience leading complex enterprise system implementations
- Hands-on experience managing Quote-to-Cash (QTC) programs involving Zuora Billing, Subscription Management, and Revenue Recognition systems.
- Strong technical oversight skills ensuring system integrator deliverables align with enterprise architecture, security, and business process requirements.
- High adaptability, problem-solving skills, and resilience operating in fast-paced, dynamic, multi-stakeholder transformation environments.
- Must have worked in Agile environments managing Agile projects.
- Strongly prefer some Agile certifications including CSM, SAFe, PMI-ACP, etc.