WORKSHOP CONTROLLER
OTE: £45,000pa - £50,000pa
Salary - £38,000pa - £43,000pa
Working Hours - Monday-Friday 07:00-16:00 + 1 in 4 Saturdays 07:00-12:00
Location - Feltham
Our client is seeking an experienced Workshop Controller with commercial vehicle experience for their successful and efficient workshop.
Responsibilities of a Workshop Controller
Supervising and motivating our team of Service Technicians and proactively reviewing daily workload to seek opportunities that will help drive performance.
Maintaining high levels of customer satisfaction by implementing quality checks, resolving any issues, and re-assuring customers by providing all necessary information and advice.
Supervises the daily time keeping of technicians and manages authorised absence to ensure a consistent level of attendance
Maintaining relationships with vehicle manufacturer and providing technical information for Technicians during repair operations
Complying with Health & Safety regulations and ensuring high standards of housekeeping and security are achieved and maintained within the workshop and surrounding areas
Skills and Qualifications of a Workshop Controller
Prior experience as a Workshop Controller / Workshop Foreman / HGV Technician / Workshop Supervisor is preferred
Ability to work calmly under pressure and manage a workshop
Well-developed management and leadership skills
A working knowledge of automotive technology, warranty systems and the brand would be beneficial
The ability to exceed targets and deadlines is a must.
A full, valid and clean UK driving license
Computer literate including Microsoft Office
Job Reference: 51386
Please apply with your must up to date CV.