Workplace Experience Coordinator

Hudson, Ohio

PartsSource
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About PartsSource

PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.

PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On , which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.

Workplace Coordinator

Hudson, OH

Join our dynamic team, where a thriving workplace culture is key to our success. We're looking for a passionate, energetic, and detail-oriented Workplace Coordinator to be the heartbeat of our brand-new, beautiful headquarters. If you have a customer service mindset and enjoy creating memorable employee experiences while ensuring seamless office operations, this role could be for you. It's a unique opportunity to be an essential part of a people-first company. If you're organized, proactive, and ready to make an impact-keep reading.

What You Will Do:

Office Management & Facilities Coordination

• Oversee daily office operations, ensuring a well-organized, clean, and functional workspace.

• Coordinate scheduling for internal and external meetings and space use in the office, including the Customer Experience Center.

• Manage office supply inventory, including ordering and restocking to maintain a productive environment.

• Organize the mail management system for on-site deliveries and pickups.

• Serve as the primary point of contact for on-site vendor relationships, coordinating services such as cleaning, catering, and maintenance.

• Address and resolve facilities-related issues, working with building management and service providers as needed.

• Maintain seating charts and office layouts, coordinating with teams on space planning and adjustments.

• Provide reception coverage 5 days a week, serving as the face of the company to internal and external stakeholders.

• Facilitate an excellent guest experience by greeting visitors warmly, ensuring a smooth check-in process, providing necessary information, and coordinating hospitality services to create a welcoming environment.

Event Planning & Employee Experience

• Plan and execute company events, including team gatherings, holiday celebrations, and social activities that align with our company culture.

• Partner with internal teams to support large meetings, training sessions, and special office events.

• Act as a culture ambassador, fostering an inclusive and engaging workplace environment.

• Support creative initiatives to enhance the employee experience and workplace morale.

Administrative & Coordination Support

• Provide general administrative support to ensure smooth office operations.

• Assist with onboarding and offboarding office related processes, ensuring seamless transitions for employees.

• Maintain accurate office-related documentation and records, ensuring effective communication across teams and coordination of service needs.

• Track and submit budgetary expenses for the company's headquarters location for on-site service vendors.

• Proactively anticipate office needs and implement solutions to improve efficiency.

What You Will Bring:

• 3+ years of experience in office coordination, facilities management, event planning, or a hospitality related role.

• Strong organizational skills with a keen attention to detail.

• Excellent written and verbal communication abilities.

• Ability to multitask and manage time effectively in a hybrid work environment.

• A proactive mindset with problem-solving skills and the ability to anticipate workplace needs.

• Proficiency with Microsoft Office Suite and other workplace tools.

• Experience in customer service, executive support, hospitality, or event planning is a plus.

Who We Want to Meet:

Attention to Detail & Accuracy: Required accuracy in managing invoices and budget, office inventory, event logistics, reception and guest experience, vendor and facilities work orders to ensure the workplace experience is handled with precision and organization.

Effective Communication: Facilitates clear and concise communication across teams, vendors, external partners and departments.

Communication Skills: Necessary for clear communication across teams for scheduling, office updates and when fostering company culture and managing events for employees and external guests to our headquarter facilities

Collaboration & Teamwork: Essential for partnering with other departments during the onboarding process, coordinating office events, and working with team members and volunteers on culture initiatives.

Process Improvement & Documentation: Key for identifying opportunities to streamline processes, improve efficiency, and ensure clear and consistent documentation of facilities and office processes, offering enhancements that benefit the broader team and organization.

Cultural Advocacy: Promotes company values and fosters an inclusive, positive work environment.

Benefits & Perks
  • Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more.)
  • Career and professional development through training, coaching and new experiences.
  • Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity.
  • Inclusive and diverse community of passionate professionals learning and growing together.
Interested?

We'd love to hear from you. Submit your resume and an optional cover letter explaining why you'd be a great fit.

About PartsSource

Since 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment.

In 2021, Bain Capital invested in the platform, further accelerating our growth and long-term impact within the healthcare industry.
  • Read more about us here:
    • PartsSource Named to Newsweek's List of the Top 200 America's Most Loved Workplaces for 2024
    • PartsSource Named One of the Top 100 Healthcare Technology Companies of 2023
    • WSJ: Bain Capital Private Equity Scoops Up PartsSource
    • PartsSource President and CEO Philip Settimi Named to Top 50 Healthcare Technology CEO List

PartsSource values diversity and is committed to Equal Employment Opportunity, ensuring decisions are made regardless of race, gender, disability, or background. We welcome applicants from all walks of life and are dedicated to providing an accessible hiring process for everyone.

Legal authorization to work in the U.S. is required.
Date Posted: 19 May 2025
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