Are you passionate about technology and customer experiences? As a Wireless Customer Service Representative at our company, you'll be at the heart of transforming how people stay connected. You will focus on delivering great customer service while driving sales. Your role will go beyond selling-you'll build relationships, deliver customized sales solutions, and create lasting connections with our customers.
Key Wireless Customer Service Representative Responsibilities: - Provide friendly, efficient sales assistance to customers in a one-on-one setting
- Understand customer needs and recommend AT&T products to meet their expectations
- Meet or exceed monthly sales targets
- Keep up with the latest AT&T products, services, and promotions
- Ensure accurate and timely processing of sales transactions
- Handle customer concerns and questions to provide solutions and maintain positive relationships
- Work as part of a team to achieve overall sales goals and ensure a seamless customer experience
- Stay updated on competitor offerings and trends to assist in strategy and product recommendations