About the Role:As a Wingstop Restaurant Supervisor II, you will play a crucial role in ensuring the smooth operation of our restaurants across multiple locations, including Blue Springs, Independence, Shawnee, Lee's Summit, Raymore, and Barry. Your primary focus will be on maintaining high standards of food quality, customer service, and operational efficiency. You will lead and mentor a team of staff members, fostering a positive work environment that encourages growth and teamwork. Additionally, you will be responsible for implementing company policies and procedures, ensuring compliance with health and safety regulations. Ultimately, your leadership will directly contribute to the overall success and profitability of the restaurant.
Minimum Qualifications:- High school diploma or equivalent.
- At least 2 years of experience in a supervisory role within the food service industry.
- Strong understanding of food safety and sanitation regulations.
Preferred Qualifications:- Experience with point-of-sale systems and inventory management software.
- Previous experience in a fast-casual restaurant environment.
Responsibilities:- Supervise daily restaurant operations, ensuring adherence to company standards and procedures.
- Train, mentor, and evaluate staff performance, providing constructive feedback and support.
- Manage inventory levels, order supplies, and control food costs to maximize profitability.
- Ensure exceptional customer service by addressing customer inquiries and resolving complaints promptly.
- Assist in the development and execution of marketing initiatives to drive sales and enhance brand visibility.
Skills:The required skills for this position include strong leadership and communication abilities, which are essential for effectively managing a diverse team and ensuring a cohesive work environment. Problem-solving skills will be utilized daily to address operational challenges and enhance customer satisfaction. Time management skills are crucial for balancing multiple responsibilities, from staff training to inventory management. Preferred skills, such as familiarity with point-of-sale systems, will aid in streamlining operations and improving efficiency. Overall, a combination of these skills will enable you to create a positive dining experience for customers while driving the restaurant's success.