Join our team as a Wholesale Product Specialist, where you will play a vital role in supporting our commercial paint customers by identifying their needs and providing valuable solutions with Sherwin-Williams products. You will be instrumental in ensuring exceptional customer satisfaction and resolving any concerns promptly while staying informed about product features and maintaining the high visual standards of our offerings.
At Sherwin-Williams, we are dedicated to empowering our employees and fostering their personal and professional growth. Here, you will find a collaborative and inclusive team environment, offering various opportunities to learn and develop your skills. Our mission is to enhance the lives of our employees and their families through competitive rewards, benefits, and a commitment to well-being.
Key Responsibilities: - Ensure customers receive excellent service by actively engaging and assisting both in-person and over the phone.
- Build and maintain strong relationships with wholesale customers to foster trust and loyalty.
- Process sales transactions accurately, adhering to company policies and procedures.
- Meet or exceed sales goals across monthly, quarterly, and yearly targets.
- Maintain organized work order files and product formulations.
- Manage inventory effectively, ensuring all assigned areas are presentable and fully stocked.
- Stay updated on product knowledge to provide informed recommendations to customers.
- Comply with all inventory control procedures.
Minimum Requirements: - Must be at least 18 years of age.
- Must be authorized to work in the country of employment without needing sponsorship.
- Ability to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion, with or without reasonable accommodation.
- Willingness to work flexible hours, including evenings and weekends, as needed.
Preferred Qualifications: - Valid, unrestricted Driver's License.
- High school diploma or GED.
- 1+ years of experience in a delivery, retail, or customer service role.
- Experience selling paint and related products.
- Proficiency with tinting and mixing equipment.
- Fluency in multiple languages, including the ability to communicate effectively in Portuguese and Spanish.
We look forward to your application and the possibility of you joining our dynamic team at Sherwin-Williams.