Weekend Supervisor

The Supervisor is responsible for managing distribution center associates by treating associates and customers like family. The Supervisor keeps safety first in action and thought, sweats the details, and fosters trust by avoiding surprises and delivery on promises. Successful supervisors work well in a dynamic environment supportive of innovation. This position touches on all aspects of distribution center management allowing the Inventory Supervisor to gain experience to grow to the next level of management.

Responsibilities:

Promotes a safe and secure environment for Company associates, temporary employees, and customers' products.
Follows established operational procedures for activities such as verification of incoming and outgoing shipments, handling, and disposition of materials, and keeping warehouse inventory current.
Investigating inventory discrepancies found through cycle counts and determining root cause of problem.
Identifying any issues with returned shipments, notifying the client, and processing the returned shipments into stock.
Ensuring that all proper written documentation is signed off and filed.
Directing and leading any physical inventories or samplings as requested by the customer to ensure the integrity of the inventory process.
Identifying and researching unique inventory occurrences to correct them prior to having to lock a bay or make an inventory adjustment.
Keeping inventory and customer service Key Performance Data (KPI's) within customer requirements.
Manages key operational requirements within the budget and according to customers' requirements.
Builds a positive teamwork environment by listening and communicating with all associates and coaching as appropriate.
Lead all customer service requirements for scheduling truck throughput flow and follow up to any receiving or shipping issues.
Coaches and trains associates to become successful and productive including issuance of training, performance plans or counseling as necessary.
Plans, assigns, and supervises work of hourly inventory associates.
Plans, assigns, and supervises work of hourly customer service associates.
Meets and exceeds customer satisfaction through strong understanding of customer expectations.
Addresses and helps resolve customer complaints both verbally and written directly and indirectly to include but not limited to shipping and receiving discrepancies.
Inputs payroll data (hours, comments) for hourly direct reports daily. Must be approved weekly.
Interviews applicants for hourly roles and makes hiring decisions in conjunction with the DCM.
Maintain food safety and sanitation standards, in accordance with Food Safety Guidelines.
Carries out supervisory responsibilities and any other supervisory tasks as assigned in accordance with the organization's policies and applicable laws.

Benefits:

Medical, Dental, Vision (Options available)
401K with matching program
STD, LTD
Vacation and sick time
Friendly and Open Door culture

Schedule

Weekend Shift Friday-Sunday 6:00am-6:30pm

$60,000-$70,000

Requirements:
High School Diploma or GED; BS/BA in Logistics/Supply Chain, general business relevant field is preferred; or equivalent combination of experience and education.
At least three years proven experience as supervisor or relevant role in a distribution, 3PL or warehouse environment.

Preferred:

Experience with 5S and continuous improvement programs.
Excellent communication and interpersonal skills.
Strong knowledge of MS Office and WMS software.
Experience with time keeping; ADP E-time is a plus.
Experience managing a team of 20+ associates a plus
Experience in managing high-volume e-commerce operations
Proficient in inventory control and management techniques
Strong analytical skills
Bilingual ( strongly preferred )

Req Benefits: Medical, Dental, Vision-FSA/HSA programs available-401K with matching program-Vacation and sick time-Friendly and Open-Door culture