Weekend Receptionist - Mental Health 155

Description "They made it easier for me to live, breathe, eat, and stay clean. Without them, I'd be waiting somewhere, waiting for someone to give me a chance to live " - Client from Telecare

What You Will Do to Change Lives

The Receptionist operates the phone console, performs routine personnel procedures, and provides direction to program visitors.

Shifts Available:

2 Positions Available: Short-Hour 0.2 FTE 8:30am- 5:00pm Every other Weekend Saturday and Sunday

Expected starting wage is $21.00. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

Heritage Psychiatric Health Facility (PHF) is a 26-bed hospital providing acute psychiatric treatment to adults over the age of 18.

ESSENTIAL FUNCTIONS
Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders
Operates the phone console by answering incoming calls, determining the need of the caller, and relaying the call
Greets visitors, ascertaining their needs and providing direction as needed
Serves as the central communication post during fire and disaster emergencies
Issues badges and keys to case workers, attorneys, case managers, and other visitors as appropriate, as assigned
Notifies the appropriate staff of the arrival of individuals to be admitted/enrolled
Uses telephone etiquette at all times
Receives the incoming mail; stamps, sorts, and distributes
Prepares outgoing mail
Maintains the copy machine paper supply, as directed
Maintains the Daily Cash and Check Log
Maintains members served APE's and NPE's
Maintains members served C5s and DLTs for conservatorship purposes
Maintains office supplies, as directed
Conducts reference checks
Schedules pre-placement physical exams/PPDs/Ability Testing
Processes criminal background checks
Verifies license staff with the Board
Schedules annual physical & PPDs
Obtains re-verification of renewal license annually
Ensures timely and complete performance evaluations
Logs and tracks incoming resumes and applications
Forwards incoming resumes and applications to hiring managers
Completes and maintains monthly applicant tracking reports; forwards tracking report to Administrative Assistant
Sends acknowledgement applicant postcards/emails
Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.

QUALIFICATIONS
Required:
A High School diploma or a G.E.D. equivalent
The ability to read, write, and speak English is crucial, as is the willingness to work with adults with disabilities
Must be at least 18 years of age
Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver's license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply

Preferred:
One (1) year of experience as a receptionist
Courses in typing, word processing, and general office procedures

SKILLS
Ability to type 50 WPM and have knowledge of general office duties
Excellent public relations skills and communication skills

PHYSICAL DEMANDS
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to walk, stand, bend, squat, twist, reach and lift and carry items weighing 25 pounds or less as well as to frequently do simple grasping and constantly sit. The position requires manual deviation, repetition and dexterity and to occasionally drive. Visual requirements include computers and books exposure.

EOE AA M/F/V/Disability

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

Qualifications
Education High School (required)
GED (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.