Warehouse Manager
Seeking a hands-on, experienced Warehouse Manager to lead operations at our B2B distribution facility, which also fulfills E-commerce orders. The ideal candidate brings strong leadership skills, deep experience in inventory management using a Warehouse Management System (WMS), and has been directly involved in implementing or upgrading a WMS. This individual will drive process improvements through SOP development and data-driven decisions using key performance indicators (KPIs). Experience in a pick-pack facility is required.
Key Responsibilities:
- Manage day-to-day warehouse operations, including receiving, picking, packing, shipping, and inventory control.
- Lead and develop a team of warehouse associates, ensuring productivity, safety, and adherence to SOPs.
- Use WMS for Real Time inventory tracking, order fulfillment, and operational reporting; assist with WMS upgrades or system improvements.
- Develop, implement, and maintain SOPs to standardize operations and improve efficiency.
- Monitor and analyze KPIs to identify trends, reduce inefficiencies, and optimize performance.
- Coordinate with internal departments including logistics, sales, and customer service to ensure timely and accurate order fulfillment.
- Ensure compliance with all safety and operational policies, maintaining a clean and organized warehouse environment.
- Support both B2B and E-commerce fulfillment workflows, with an emphasis on accuracy and speed.
Qualifications:
- 5+ years of warehouse management experience in a B2B distribution or pick-pack operation.
- Proven experience working with and improving WMS platforms, including implementation or upgrade projects.
- Strong leadership and communication skills with a focus on team development.
- Experience creating and enforcing SOPs across warehouse functions.
- Demonstrated ability to use KPIs to drive improvements and measure success.
- Solid understanding of inventory and supply chain best practices.
- Proficiency in Microsoft Excel and other reporting tools.