Job Description - Serve all Food and Beverage products in a polite and efficient manner. Follow all Company policies and procedures. Must be RAMP Certified.
- Greets and serves guests in a friendly, upbeat, and positive manner using the guest's name when possible.
- Monitors and maintains room cleanliness, maintenance, and atmosphere in assigned area.
- Familiarizes self with all items on the menu and explains food items when necessary. Answer Guest questions as appropriate.
- Accepts responsibility for cash register bankroll, all cash received, charge card and complimentary receipts.
- Supervise the duties of the busser(s).
- Receives, records, and makes change for all food and beverage guest checks processed.
- Maintains the appropriate supplies needed for the proper performance of duties.
- Completes all necessary paperwork and floor plans at the beginning of each shift.
- Garnishes items as needed. Notifies supervisor of any quality or freshness concerns.
- Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
- Adhere to all appearance and uniform standards.
- Maintain an open line of communication with Management.
- Maintain a positive and professional demeanor during all interactions with guests, fellow Team Members and Vendors.
- All other duties as assigned.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Experience and Skills - High School Diploma or G.E.D. required. Must be RAMP Certified. Minimum of 5 years food service experience.
- The ability to anticipate our guests' needs. Strong communication skills both verbally and through written communications. Ability to function as part of a team. Be proactive and positive presenting a professional image.
- Ability to work all shifts, weekends/holidays. Ability to lift up to 50 pounds.
- Ability to stand, walk and communicate to departmental staff in a professional and clear manner.
- Full knowledge of all relevant federal, state and local regulations and sanitation standards.
Job Benefits Company Benefits include (please note that some are reserved for Full Time Team Members only): Medical/Dental/Vision after 90 days of continuous full time service
Paid Time off (Vacation, Sick, Holidays)
401K with partial company match (after 6 months of employment - both FT and PT)
Short and Long Term Disability (after a qualifying period)
Employee Dining Room
Free Uniforms and Parking
Brightfunds Match program
Team Member Assistance Fund
Tuition Reimbursement
Appreciation and Celebration Events
Fun Company Swag
This is not a comprehensive list of benefits offered.