VP, Senior Salesforce Technical Product Manager
Employer: BlackRock
Location: San Francisco, Georgia, United States of America
Salary: Competitive
Closing date: 7 May 2025
About this role
BlackRock SMA Solutions helps clients customize portfolios for unique tax, values-alignment, or investment exposures across direct indexing, fixed income, active equity, and multi-asset. We deliver world-class service to all of our clients, from wealth advisors to family offices to endowments and foundations.
About this Role
The Salesforce Product Manager will be responsible for managing our customized Salesforce application, ensuring seamless integration with the firm's master data management and external partners. This role requires a strong technical background, with a preference for Salesforce expertise. The position sits within a team of product managers and will focus on enhancing and maintaining integrations that support business users in meeting client needs and onboarding new partners and operating models onto the platform.
The role involves maintaining roadmaps for multiple Salesforce audiences, identifying and implementing enhancements, collaborating with internal and external teams, and supporting implementation and change management efforts. This is a high-impact and highly visible position within SMA Solutions technology, requiring an understanding of Salesforce, API-driven integrations, and enterprise data architecture.
Key Responsibilities
- Lead requirements gathering sessions to understand business priorities for designing and optimizing integrations to the Salesforce platform.
- Contribute to the Salesforce platform roadmap and strategy to ensure alignment with business objectives.
- Prioritize and manage initiatives and features based on business needs.
- Partner with internal and external stakeholders to deliver technical requirements to engineers.
- Document functional business requirements, process flow diagrams, and business cases.
- Establish and track key performance indicators (KPIs) from project inception through its lifecycle.
- Design and recommend functional solutions using industry best practices.
- Manage integration projects to ensure alignment with agreed-upon timelines and budgets.
- Ensure seamless data integration between Salesforce and master data sources.
- Capture and translate business requirements into system requirements for architects and engineers, with a focus on Salesforce integrations and user workflows.
- Ensure business requirements evolve into user documentation and are published alongside feature releases.
- Drive adoption of new system features by working closely with QA engineers and organizing UAT sessions.
Qualifications
Required Skills & Experience
5+ years of experience in product management or in process improvement, engineering, or project management, preferably in financial services.
Salesforce experience preferred.
Experience with data integration, APIs, relational databases, data modeling & governance is a plus.
2+ years of working proficiency with databases and writing basic SQL queries.
2+ years of experience working with CRM platforms (eg, Salesforce, HubSpot, Microsoft Dynamics) and integrating them with central data repositories.
Experience with Salesforce Sales, Service, or Financial Services Cloud is a plus.
Understanding of Salesforce and/or other CRM object models, platform security, and configuration of workflows, validation rules, Flow, roles, public groups, profiles, reports, and dashboards is a plus.
Preferred Qualifications
Bachelor's degree in business, Computer Science/Engineering, Information Systems, or a related field.
Salesforce Certified Administrator.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses.
BlackRock is proud to be an equal opportunity workplace. We are committed to equal employment opportunity to all applicants and existing employees, and we evaluate qualified applicants without regard to race, creed, color, national origin, sex (including pregnancy and gender identity/expression), sexual orientation, age, ancestry, physical or mental disability, marital status, political affiliation, religion, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.
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