Position Title: Volunteer Receptionist
Reports To: Director of Operations
Location: 470 Mamaroneck Avenue, White Plains
Commitment: flexible schedule
Position Summary:
The Volunteer Receptionist plays a crucial role in creating a welcoming environment for visitors, clients, and staff. This individual will manage the front desk, handle inquiries, and perform light administrative duties to support the organization's operations.
Key Responsibilities:
- Greet and welcome visitors, ensuring a friendly and professional atmosphere.
- Answer, screen, and direct phone calls to appropriate departments or personnel.
- Provide general information about the organization's services, programs, or events.
- Manage the sign-in and sign-out process for visitors and staff.
- Handle incoming and outgoing mail, packages, and deliveries.
- Assist with basic clerical tasks, such as filing, data entry, and preparing documents.
- Maintain the reception area, ensuring it remains tidy and organized.
- Assist with scheduling appointments or booking meeting rooms, if applicable.
- Support staff with additional administrative tasks as needed.
Qualifications and Skills:
- Excellent interpersonal and communication skills.
- Friendly and approachable demeanor.
- Basic computer skills (e.g., email, Microsoft Office, or scheduling software).
- Ability to multitask and remain calm under pressure.
- Organized and detail-oriented.
- Prior experience in a receptionist or customer service role is a plus, but not required.
Benefits of Volunteering:
- Opportunity to build administrative and customer service skills.
- Be part of a team making a positive impact in the community.
- Gain valuable work experience and professional references.
- Develop connections with staff, clients, and volunteers in a meaningful way.
How to Apply:
Please submit your resume or reach out to WRO' Director of Operations, to express your interest in this volunteer role.