Volunteer Program Coordinator

Salary: $50,633.00 - $86,026.00 Annually
Location : Wake County, NC
Job Type: Permanent Full-Time
Job Number: 25-05593 DPR
Department: Dept of Natural and Cultural Resources
Division: Parks and Recreation
Opening Date: 05/05/2025
Closing Date: 5/16/2025 5:00 PM Eastern
Job Class Title: Program Coordinator IV
Position Number:
Section: Education & Guest Services
Salary Grade: NC14

Description of Work
This is a repost. Previous applicants must reapply to be considered.
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This position is located at:

121 West Jones Street, 2nd Floor

Raleigh, NC 27601

Primary Purpose of Position:
Do you enjoy our state parks and want to attract, inspire, train, and deploy volunteers for the Division of Parks and Recreation? The NC State Parks is seeking a Volunteer Program Coordinator to design, plan, and direct a statewide volunteer program for over 40 staffed locations and 20 non-staffed locations and trails.

Key Responsibilities included but are not limited to:

• Creates and implement the policy and procedures to establish and maintain the volunteer program.
• Leads development of standardized documentation including volunteer job descriptions, volunteer agreements, volunteer evaluations, award criteria, etc.
• Track and report procedures for recruiting, interviewing, hiring, training, supervising, recognizing, and retaining volunteers.
• Monitors, oversees, and provides reporting on statewide volunteer activities to meet division and project objectives.
• provides training resources and guidance to a team of supervisors to assist with training volunteers.
• strategic decisions that affect the volunteer management, and develops statewide relationships with external agencies, corporate groups and other stakeholders to strengthen the volunteer program and secure volunteer resources.
• Oversee software or applications to promote volunteer opportunities and volunteer tracking.
• Initiates, grows and enhances the use of volunteers across all core initiatives and programs.
• Prepares and manages an annual budget related to volunteer management, requisition of materials, equipment and supplies related to volunteer program management.
• Maintains files, records and produces reports related to the volunteer program.

Position/Physical Requirements:

• Work schedule will primarily be Monday - Friday, 9:00 am - 5:00 pm.
• Must be available to work after hours, weekends, and holidays when necessary.
• Must have or be able to obtain and maintain a valid driver's license within 90 days of employment.
• Must be able to exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects with or without reasonable accommodation.
• CPR, First Aid, and Automated External Defibrillator (AED) certification required within 12 months of hire.

Knowledge, Skills and Abilities / Competencies

To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit.

Qualified candidates must have or be able to:

• Demonstrated experience supervising and/or overseeing volunteer activities and/or related programs.
• Demonstrated experience with program administration, management, and/or evaluation.
• Demonstrated experience recruiting, training, and/or managing staff and/or volunteers.

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See of oshr.nc.gov/experience-guide for details.
Bachelor's degree from an appropriately accredited institution
AND
three (3) years of experience related to the area of assignment
OR an equivalent combination of training and experience.

Supplemental and Contact Information

TheNorth Carolina Division of Parks and Recreation exists to inspire all its citizens and visitors through conservation, recreation and education.
Conservation: To conserve and protect representative examples of North Carolina's natural beauty, ecological features, recreational and cultural resources within the state parks system;
Recreation: To provide and promote safe, healthy and enjoyable outdoor recreational opportunities throughout the state; and
Education: To provide educational opportunities that promote stewardship of the state's natural and cultural heritage.To explore NC State Parks visit:

The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina. DNCR manages over 100 locations across the state, including 27 historic sites, seven history museums, two art museums, five science museums, four aquariums, 35 state parks, four recreation areas, dozens of state trails and natural areas, the North Carolina Zoo, the State Library, the State Archives, the N.C. Arts Council, the African American Heritage Commission, the American Indian Heritage Commission, the State Historic Preservation Office, the Office of State Archaeology, the Highway Historical Markers program, the N.C. Land and Water Fund, and the Natural Heritage Program. The Department's vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Everyone is welcome. For more information, please visit . We encourage you to apply to become a part of our team.
The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence.
We are an state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace. DNCR supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community.
Application Process
Please watch our video that walks you through each step of the application process.
Be sure to complete the application in full. Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. "See Resume" or "See Attachment" will NOT be accepted.

Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers.
If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.
Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts, and degree evaluations may be uploaded with your application. If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit to learn more.
Veteran's and National Guard Preference

Applicants seeking Veteran's Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application.
Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.
Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22 . click apply for full job details