EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
DescriptionPOSITION SUMMARY The Volunteer Engagement Coordinator (VEC) is the welcoming, energetic first impression of Habitat for Humanity of Greater Charlottesville (HFHGC). The VEC works effectively to recruit, train, supervise, acknowledge, and retain a solid volunteer base to support the affiliate's construction, advancement, family services, and administrative efforts. The VEC is tasked with implementing and managing a strong marketing program to include direct marketing and social media. In addition, the coordinator will manage the store website to keep it relevant and up to date. The VEC also strategically develops volunteers as advocates who are able to communicate HFHGC organizational mission, the realities of the affordable housing crisis in Charlottesville, and the impact of HFHI's work globally.
DUTIES AND RESPONSIBILITIES - Be knowledgeable about Habitat's mission and convey it effectively.
- Create exceptional experiences for all volunteers from the moment they express interest in HFHGC, during their scheduled service, and beyond.
- Ensure retention of volunteers through productive use of their skills/interests/time.
- Support, recruitment, scheduling and coordinating Habitat Store Volunteers in partnership with the onsite Store Manager as well as facilitating new volunteer orientations, helping to lead special groups and projects at the store.
- Develop consistent volunteer engagement and opportunities for youth aged 12-16.
- Utilize Meta Business Suite, Canva, Photoshop and Constant Contact to update social media, newsletters, listservs, etc.
- Oversee interior signage for the store to ensure effective communication of sales, events and affiliate information through mission board.
- Plan special events for the store to promote sales and bring in new customers/donors.
- Post volunteer opportunities, updates, and recognition on affiliate social media regularly.
- Work closely with Volunteer Program Manager to maintain and accurately input volunteer participation hours.
Position RequirementsQUALIFICATIONS AND EXPERIENCE The Volunteer Engagement Coordinator is a results-driven individual with at least 2 years of experience in customer service, hospitality, community outreach, or volunteer engagement. The ideal candidate will hold a high school diploma and will also have/be:
- Commitment to Habitat for Humanity's mission of service to others
- Knowledge of and/or interest in affordable housing solutions
- Excellent writing and communications skills
- Public speaking experience/comfort
- High level of creative and strategic thinking
- Strong discretion and judgment
- Demonstrated ability to plan, organize, and implement projects and meet deadlines
- Command knowledge of Google Suite
- Demonstrated ability to multi-task, plan, organize, and implement multiple projects and meet deadlines with high quality work
- Professional demeanor and attitude at all times befitting a public representative of Habitat for Humanity of Greater Charlottesville
- Experience with online communications and social media management
- Strong initiative, willingness to work as part of a team as well as independently
- Ability to remain calm and focused in a constantly changing environment
- Experience working for a non-profit preferred, but not mandatory
The scheduled work week for this position is Tuesday - Saturday, with the potential for minor variation(s). Rate of pay is $18.00/hour.
In addition to the above, all staff members are expected to exhibit the following on a consistent basis:
- A dedication to an interdisciplinary, collaborative approach to work
- Passion for supporting the organization's mission and for maintaining programmatic excellence
- Proven success working with individuals of diverse backgrounds
- Ability to manage multiple projects and assignments simultaneously, often with competing deadlines
- Communication skills that allow for productive sharing, debate, and exchange of information and ideas, whether verbally or in writing
PHYSICAL REQUIREMENTS - Prolonged periods sitting at a desk and working on a computer.
- Prolonged periods of talking and being on your feet.
- Ability and willingness to travel locally, if/as needed.
- Must be able to lift up to 25 pounds at times.
Position Volunteer Engagement Coordinator
About the Organization Habitat for Humanity of Greater Charlottesville ('Habitat') is a cutting-edge non-profit housing and community development organization creating simple, decent, affordable homes in partnership with low-income families, volunteers, and the communities of the Greater Charlottesville region. Home construction capacity is multiplied by a volunteer labor force including homeowner families, corporate, civics, and faith groups. Habitat is an affiliate of Habitat for Humanity International ('HFHI'), a global ministry working to end housing poverty worldwide.
In 2013, Habitat completed construction at Sunrise, the first trailer park transformation in the nation without resident displacement. Currently, Habitat is redeveloping the Southwood Mobile Home Park with similar objectives. Southwood is the area's largest single concentration of affordable housing and its greatest remaining redevelopment opportunity. When complete, the redeveloped Southwood will be unprecedented in scale nationally. Habitat has also partnered with the Piedmont Housing Alliance and the City of Charlottesville to purchase the Carlton Mobile Home Park. In the short term, our plan is to manage the park responsibly while helping residents develop the collective capacity to be leaders in the eventual redevelopment of the property into a mixed income community without resident displacement.
Habitat is a national pioneer in mixed-income community development. To date, Habitat has contributed to 12 mixed-income neighborhoods and built and sold almost 400 homes.
This position is currently accepting applications.