Volunteer Coordinator

Description

Responsibilities & Duties

Overview: to assist in accomplishing the vision/purpose of GRM's Volunteer Department, by supporting and collaborating with Volunteer & Outreach Manager.

• Maintain excellent customer service, attending to our guests; establish and continue building healthy Christ-honoring relationships with families/individuals in need. Evangelize, share faith, and pray with individuals as God leads
• Attend staff meetings and coordinators meetings to determine volunteer participation, assessment of effective use of volunteers, and development of additional volunteer opportunities.
• Lead tours of the Center of Opportunity for prospective volunteers and community members interested in learning more about Gospel Rescue Mission and the Center of Opportunity.
• Interview pre-screened volunteer candidates for best-fit consideration and coordinate placement with appropriate staff.
• Once placement occurs, follow up with staff and volunteer on performance
• Continue with the ongoing staff development of biblical volunteer management ministry.
• Conduct volunteer meetings and orientations.
• In collaboration with the Volunteer & Outreach Manager, update and improve all volunteer forms and manuals, and necessary volunteer calendars weekly and monthly.
• In collaboration with the Volunteer & Outreach Manager, continue with volunteer development, training, evaluations, newsletter, and monthly communications.
• Maintain Gift-in-Kind (GIK) volunteer documents and files, volunteer sign-in registration records, reporting, tracking of volunteer hours, etc.
• In collaboration with the Volunteer & Outreach Manager, maintain the development and training of new skill sets to improve communicationswith volunteers and staff.
• Attend professional training and networking opportunities as directed.
• Attend staff meetings or other meetings as directed.
• Perform other duties as assigned.

Reports to: Volunteer & Outreach Manager

Requirements

Qualifications:

• 3-plus years of experience in customer and personal service, proficient at building relationships with diverse groups of staff and volunteers.
• 3-plus years of experience with orientating, training, and organizing volunteers.
• Ability to convey a high degree of commitment and passion for GRM
• Proficient communication, organizational, time management, and multitasking skills.
• Proficient problem-solving and resolution skills.
• Proficient in Microsoft Office and cloud-based applications.
• Maintain a valid Arizona Driver's License and must have a clean driving record.
• Bilingual English/Spanish a plus.
• Must be an evangelical Christian, living a life dedicated to Christ, and be an instrument of God's love, grace, hope, and forgiveness to all.

Employment Status:

• Full-time 40 hours per week, non-exempt; eligible for benefits; eligible for paid time off
• Anticipate Flexible Schedules

Physical Demands:

• This individual will be sitting, lifting, standing, walking, and driving throughout the facilities and community.
• This individual will be expected to clean and maintain cleanliness in all areas of responsibility.
• This individual will come in contact with individuals who are ill and/or contagious and must take precautions to ensure the health and safety of self and all.
• Good driving record and able to drive up to 12-passenger vans.

Mental Demands:

• The population we serve is typically in crisis. This can cause emotional stress and compassion fatigue. GRM highly promotes employee self-care.

It is the policy of Gospel Rescue Mission to complete a background check, drug test and motor vehicle authorization on applicants in the conditional offer stage.

Employees of Gospel Rescue Mission Choose To Participate in our Grace Based Environment by:

• Role modeling Christ-like attributes and values through our personal actions, words, and attitudes.
• Maintaining a safe, transparent, and healing environment that is based on Grace, Truth, and Love, and encourages trust and authenticity without fear.
• Embracing the accountability process, that leads to self-evaluation personally and for guests.
• Teaching and mentoring guests in every opportunity by using Biblical precepts.
• Building healthy, loving, and compassionate relationships with guests, and staff while establishing healthy and safe boundaries.
• Maintaining a personal lifestyle of integrity, honesty, and responsibility.
• Praying with guests, and staff.
• Agreeing in principle and in practice with the statements of Vision, Mission and Values of the Gospel Rescue Mission of Tucson.