Volunteer Coordinator/Case Aid

Job Description - Volunteer Coordinator/Case Aid - Interfaith-RISE - Reformed Church of Highland Park Affordable Housing Corporation

Position Description

The Volunteer Coordinator/Case Aid is responsible for recruiting volunteers and coordinating their placement with clients as well as fulfilling other needs for our refugee resettlement program. Reporting to the Regional Office Director for Mercer County, this position is full-time. This position will be located in Trenton, NJ.

Responsibilities

• Collaborate with IRISE program teams to match volunteers with client and other program needs, including transportation, housing, and other periodic needs

• Support the process to acquire, manage and distribute donations, and assisting to manage volunteer engagement

• Assist with new client arrival set ups in coordination with case managers, housing team and volunteers (drivers, donations, etc.)

• Support V&D compliance with all reporting requirements, including:

o Compiling new volunteer information

o Facilitating background checks

o Timely maintenance of data management system to compile volunteer hours and donations information

• Assist in the coordination of client travel arrangements

• Provide transportation services to clients as needed, including airport pickups and other routine client travel needs such as medical appointments, classes, job interviews, etc.

• Provide ongoing administrative support to I-RISE case workers.

• Participate in regular training and communication sessions with supervisor and headquarters staff.

• Complete documentation in case management database systems in a timely manner.

• Other relevant tasks as assigned

All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job duties indicated is not to be an exhaustive statement and other job-related duties may be assigned as required by the supervisor(s).

Qualifications

Associate's degree or equivalent work experience. Experience with immigrant populations or social service provision is desired. Excellent written and oral communication skills. Experience working with diverse populations, including non-English speaking clients, and individuals from various faith, cultural, and social backgrounds. Must have a valid driver's license, insurance, a clean driving record, and personal transportation. Ability to multi-task

and creatively problem solve, and ability to work in a fast-paced and vibrant environment required. Familiarity with electronic databases and MS Office a plus.

Reformed Church of Highland Park Affordable Housing Corporation (RCHP-AHC)

RCHP-AHC is an equal opportunity employer. Diversity is a core value at RCHP-AHC and in its program, Interfaith-RISE. We are passionate about building and sustaining an inclusive and equitable working and service environment for all clients, staff, and volunteers. We believe every member on our team and in our community enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We do not discriminate on the basis of race, religion, color, national origin, sex,

gender, gender expression, sexual orientation, age, marital status, veteran status, disability status, or other protected or unprotected categories. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.