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Seeking a Senior Voice Engineer to identify and resolve performance issues and be responsible for all troubleshooting, repairing/replacing, configuring, monitoring and upgrading of the network on both unclassified and classified systems. This position is on-site and mission essential. Responsibilities:
- Responsible for implementation and technical support of Cisco Unified Communications related technologies
- 2nd and 3rd level support of existing systems
- Provide installation, transition, and cutover of components of the systems
- Provide all maintenance and documentation of ground equipment and systems on a scheduled and unscheduled basis
- Test and Integration
- Gather trend analysis data on systems, and provide input for resource planning
- Provide real-time usable statistics to aid with troubleshooting
- Upgrades to all supported VoIP / UC systems
- Monitoring of Managed Services UC customers via 3rd party network monitoring software
- Review work/installation progress for accuracy, adherence to network design, and conformance to telecommunications standards
- Perform other Voice technology-related duties as assigned Top Skills' Details:
1. Secret clearance
2. Sec+ AND CCNP
3. 5+ years as a Cisco Voice Engineer
4. CUCM/Unified Communications Additional Skills & Qualifications
Experience/Skills:
- 5+ years as a Cisco Voice Engineer
- CUCM/Unified Communications
- Cisco Unity
- UCCX Scripting
- Routing/Switching Education:
- BA/BS Certifications:
- IAT II certification required
- CCNP Collaboration Clearance:
- Active Secret clearance is required to be considered for the position.
Date Posted: 16 June 2025
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