Voice Engineer with Security Clearance

Top Skills
1. Secret clearance
2. Sec+ AND CCNP
3. 5+ years as a Cisco Voice Engineer
4. CUCM/Unified Communications Job Description
hybrid schedule is 1 week onsite, 3 weeks remote Seeking a Senior Voice Engineer to identify and resolve performance issues and be responsible for all troubleshooting, repairing/replacing, configuring, monitoring and upgrading of the network on both unclassified and classified systems. This position is on-site and mission essential. Responsibilities:

• Responsible for implementation and technical support of Cisco Unified Communications related technologies

• 2nd and 3rd level support of existing systems

• Provide installation, transition, and cutover of components of the systems

• Provide all maintenance and documentation of ground equipment and systems on a scheduled and unscheduled basis

• Test and Integration

• Gather trend analysis data on systems, and provide input for resource planning

• Provide real-time usable statistics to aid with troubleshooting

• Upgrades to all supported VoIP / UC systems

• Monitoring of Managed Services UC customers via 3rd party network monitoring software

• Review work/installation progress for accuracy, adherence to network design, and conformance to telecommunications standards

• Perform other Voice technology-related duties as assigned Experience/Skills:

• 5+ years as a Cisco Voice Engineer

• CUCM/Unified Communications

• Cisco Unity

• UCCX Scripting

• Routing/Switching Education:
BA/BS Certifications:
IAT II certification required
CCNP Collaboration Clearance:
A Secret clearance is required to be considered for the position. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave) This position requires an active DoD Clearance (Secret, Top Secret, Top Secret/SCI) or the ability to be obtain an (Interim Secret, Interim Top Secret) Because an active or interim DoD clearance is required, U.S. Citizenship is required.