We are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generac's history, we've been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.
The Vice President, Infrastructure, Operations and Enterprise Architecture reports to the Global CIO at Generac Power Systems. He/She is charged with overseeing major program initiatives, driving governance and communication plans, and driving operational excellence across four key areas: Technical Operations (Cloud, Data Centers and Network), End User Experiences (Service Delivery, End-user Technology and End User Collaboration), leading IT service management practices across the enterprise and lastly, leading the newly created capability of Enterprise Architecture across the organization.
Overview:
This role leads both the strategic and tactical support of Generac's global enterprise infrastructure, operations and Enterprise Architecture including the following IT groups:
- End User Experiences: this group provides employee site support, employee service desk, and
- enterprise asset management, employee collaboration platforms and services, conference rooms
- Cloud Enablement: this group manages cloud infrastructure services, global M&A IT integration, and
- executes enterprise security services
- Productivity & Network Services: this group manages, data center and campus networking, device security & management, enterprise identity, employee directory services, and telephony.
- Enterprise Support Operations Center: This group provides 24x7x365 L1 support for customer and enterprise major incident management
- Enterprise Service Delivery Center: this group manages the company's Freshservice platform and manages enterprise ITSM practices across the teams
- Enterprise Architecture: this group leads the overall Enterprise Architecture strategy and execution across the organization through aligned business and technology capability teams
He/She will take point to drive cross-initiative governance and communication across the infrastructure and operations teams, ensuring our Agile methodologies, tools and reporting are maturing, easy-to-create and digest, and accurately tell the story of what work is underway and what outcomes we will expect.
Responsibilities:
He/she will also
- Build, lead and manage several globally distributed teams comprised of employees and contractors
- Ensure Generac's enterprise infrastructure, systems, and applications are resilient, highly available, and scale to Generac's growth
- Responsible for site support and help desk to ensure workforce is productive and has the right set of collaboration tools and devices
- Responsible for enterprise infrastructure vision and strategy - working with multiple EVP and other VP level stakeholders in creating a clear, convincing technical strategy that aligns to business priorities and objectives
- Responsible for technical execution and for the scaling and building of enterprise infrastructure and operations
- Manage IT infrastructure and operations budget, review and approve group's contracts for computing and other information technology services
- Analyze business systems performance results, providing deep insight into on-going trends and recommend actions
- Evaluate current technology resources, risks and roadmap against various department and company goals; facilitate conversations across business units to drive agreement
- Collaborate with and influence executive business leadership in order to deliver technology and digital solutions that directly deliver on business strategy and add value.
- Ensure a secure and compliant enterprise, operationalize CISO security policies enterprise wide, and maintain SOC/SOX control compliance for responsible controls
- Continuously ensure appropriate processes, personnel and required technology capabilities are in place to meet business availability and performance service level agreements.
- Ensure the delivery of M&A projects and strategic integrations/migrations with IT Strategy Leader.
- Responsible for collaborating across multiple functions and organizations to align on annual OKRs and shorter-term execution plans
- Mentor and develop strong employee engagement with direct and extended staff
- Planning and driving agendas for quarterly leadership meetings, periodic all-hands meetings and regular vendor-relationship activities
- Lead our organization's purchasing and renewals for Infrastructure hardware and services. Work closely with our Strategic Sourcing Organization, IT Business Operations and Finance to ensure there's clarity of spend required, renewals are planned and happening in a timely manner and shepherding various statements of work and associated financial approvals through the process.
The successful candidate will be adept at operating in a tactical, strategic and operational level across the organization. They will be a self-starter, without the need for significant direction from their supervisor.
The position will be based in our Waukesha, WI headquarters.
Physical Demands : While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.
"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law." Our success is directly tied to our employees' professional growth and personal well-being, combined with strong families and communities. As an inclusive workplace, our employees embrace diversity, celebrate differences, and treat others with equality and respect.
Over the 60 plus years of Generac's history, we've been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.
As one of the leaders and largest suppliers of power generation equipment and technology, the work we do touches millions of lives. Employees at Generac are encouraged to be innovative and are valued as an integral part of our global team. Our challenging goals develop knowledgeable employees dedicated to helping continue Generac's success. Generac provides individuals the opportunity to work in a fast-paced agile work environment where their work makes a difference in people's lives and their own.