Position Summary:The
Vice President of Clinic Operations will provide strategic leadership and operational oversight for ambulatory physician practices across the health system. This role focuses on improving patient care, enhancing operational efficiency, and achieving organizational goals. The VP will work closely with the executive team to develop and implement strategies for growth, ensuring the health system delivers exceptional ambulatory services that meet community needs.
Key Responsibilities:- Lead and oversee ambulatory clinic operations, developing and implementing policies, programs, and services to ensure high-quality care and operational excellence.
- Recruit, hire, and mentor leaders and staff, fostering a culture of diversity, collaboration, and professional development.
- Establish clear performance objectives, productivity metrics, and departmental accountability while managing budgets and resources effectively.
- Develop and integrate new programs and services to align with organizational goals and community health needs.
- Ensure compliance with all applicable laws, regulations, and quality/safety standards.
- Collaborate with internal departments, physicians, and external stakeholders to drive performance improvements and promote innovation.
- Develop strategic plans for clinic expansion, facilities management, and workforce growth.
- Serve as a visible leader, engaging staff, physicians, and the community to build loyalty, improve patient satisfaction, and strengthen organizational relationships.
- Analyze operational data to identify trends and drive continuous improvement initiatives.
- Represent the organization in state and national associations relevant to ambulatory services.
Required Qualifications:- Master's degree in Health Administration (MHA), Business Administration (MBA), or related field preferred.
- Minimum of 5 years of senior leadership experience (Vice President/Director level) in a medium to large health system.
- Extensive experience in operational leadership, strategic planning, facilities management, and physician relations.
- Proven track record in team building, financial management, and achieving organizational goals.
- Strong communication, problem-solving, and leadership skills with the ability to manage change effectively.
Preferred Competencies:- Leadership: Ability to inspire and lead teams, set clear goals, and align operations with the organization's mission and vision.
- Quality & Compliance: Expertise in implementing quality and safety measures and ensuring regulatory compliance.
- Financial Management: Experience in developing and managing budgets, optimizing resources, and driving fiscal accountability.
- Workforce Engagement: Proven ability to engage, develop, and retain a high-performing team.
- Customer Focus: Ability to build relationships, foster loyalty, and enhance patient and provider satisfaction.