Veterinary Receptionist/ Client Service Representative

North Ridgeville, Ohio

Salary Details: $15.00 an hour

Animal Clinic Northview
Animal Clinic Northview
Apply for this Job
Animal Clinic Northview, Inc is a 35 doctor, 24-hr emergency, AAHA accredited veterinary practice located west of Cleveland in North Ridgeville. We are seeking a Full-Time Client Service Representative. We are currently hiring for a full time, second shift position with the hours of 1:00p - 9:30pm with every other Saturday or Sunday hours and a day off during the week. Previous veterinary clinic experience or small animal health care experience and education highly preferred and minimum 1 year customer service experience required. We provide high quality, compassionate, state-of-the-art animal care.

Applicants must possess:

- Excellent communication skills, both written and verbal

- Able to work independently and as part of a team

- Have some schedule flexibility and available for occasional overtime

- Be highly motivated and well organized with ability to multi-task in a fast-paced environment

- Strong attentive to details

- Be compassionate, a people please and have patience

- Must share in our commitment to deliver exceptional customer service to our clients and the highest quality of care to our patients

- Handle emergency situations calmly and promptly

- Must like and be comfortable around animals

Duties include but are not limited to:

- Greeting and checking in clients and patients and providing information and educating clients

- Rooming clients for doctors

- Billing clients out

- Answering phone lines, computer work, clerical work including filing, assisting clients to their cars with pets and purchases, keep our waiting room clean, stocking exam rooms and
more.

- Being on your feet and active during your shift

- working with pets of various size and weight

- Handling emergencies that come in at anytime

Work is performed in a clinic setting with regular exposure to animals.

We offer excellent benefits including competitive wages, 401K, PTO, medical and more.

Work Location:
One location

Work Remotely
No

Job Type: Full-Time

Pay: $15.00 per hour

Job Type: Full-time

Pay: $15.00 per hour

Benefits:
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Holidays
Night shift
Weekends as needed

Education:
High school or equivalent (Required)

Experience:
Customer Service: 1 year (Required)
Veterinary Receptionist: 1 year (Preferred)

Work Location: In person
Date Posted: 06 May 2025
Apply for this Job