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Animal Clinic Northview, Inc is a 35 doctor, 24-hr emergency, AAHA accredited veterinary practice located west of Cleveland in North Ridgeville. We are seeking a Full-Time Client Service Representative. We are currently hiring for a full time, second shift position with the hours of 1:00p - 9:30pm with every other Saturday or Sunday hours and a day off during the week. Previous veterinary clinic experience or small animal health care experience and education highly preferred and minimum 1 year customer service experience required. We provide high quality, compassionate, state-of-the-art animal care.
Applicants must possess:
- Excellent communication skills, both written and verbal
- Able to work independently and as part of a team
- Have some schedule flexibility and available for occasional overtime
- Be highly motivated and well organized with ability to multi-task in a fast-paced environment
- Strong attentive to details
- Be compassionate, a people please and have patience
- Must share in our commitment to deliver exceptional customer service to our clients and the highest quality of care to our patients
- Handle emergency situations calmly and promptly
- Must like and be comfortable around animals
Duties include but are not limited to:
- Greeting and checking in clients and patients and providing information and educating clients
- Rooming clients for doctors
- Billing clients out
- Answering phone lines, computer work, clerical work including filing, assisting clients to their cars with pets and purchases, keep our waiting room clean, stocking exam rooms and
more.
- Being on your feet and active during your shift
- working with pets of various size and weight
- Handling emergencies that come in at anytime
Work is performed in a clinic setting with regular exposure to animals.
We offer excellent benefits including competitive wages, 401K, PTO, medical and more.
Work Location:
One location
Work Remotely
No
Job Type: Full-Time
Pay: $15.00 per hour
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Holidays
Night shift
Weekends as needed
Education:
High school or equivalent (Required)
Experience:
Customer Service: 1 year (Required)
Veterinary Receptionist: 1 year (Preferred)
Work Location: In person
Date Posted: 06 May 2025
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