Summary:
- Responsible for direct supervision of hospital operational leaders and partnership with hospital medical leaders.
- Partners with hospital medical leadership to create and maintain a high performing hospital focused on medical excellence with outstanding patient care.
- Maintains presence and accessibility within the hospital(s) a minimum 80% of the time.
- Monitors hospital KPIs and manages the execution of plans to achieve KPI performance objectives.
- Accountable for the fiscal objectives and financial performance of assigned hospitals.
- Assesses regularly the engagement level of associates, and holds hospital leadership accountable for associate engagement and retention.
- Communicates and cascades key initiatives impacting hospital operations and associates in an effective manner.
- Educates direct reports regarding company priorities, policies, and protocols and ensures accountability for adherence.
- Oversees hospital managers to ensure that hospital operations are efficient, effective, and meeting organizational objectives.
- Coaches and mentors, and takes corrective actions for direct reports in partnership with P&O as needed.
- Provides performance feedback to associates including day-to-day recognition, conducts associate performance reviews, and ensures appropriate coaching/mentoring is arranged as needed.
- Ensures communication and feedback channels with associates are open, schedules and facilitates regular communication opportunities, and is responsive to associate concerns.
- Understands and ensures compliance with Occupational Safety and Health Administration (OSHA), Drug Enforcement Administration (DEA), U.S. Food and Drug Administration (FDA), and applicable state and local agencies.
- Partners with assigned P&O Business Partner and senior leadership to understand and ensure compliance applicable federal and local labor laws as associate relations matters arise.
- Utilizes sound understanding of finance within business context to develop and execute tactical plans in support of strategic objectives established for assigned hospital(s).
- Manages expenses, budgets, and local reporting.
- Develops and implements operational methods that result in efficiency and effectiveness.
- Manages projects that relate to hospital expansion and growth including the addition of new services, new locations, and renovations.
- Partners with Medical Director(s) and other hospital medical leaders, monitors Clinician production, develops plans to facilitate and/or support growth, and ensures successful execution.
- Monitors and controls alignment with financial operating plan, communicating significant concerns and recommends adjustments to plan based on operating need to Director Field Operations (DFO).
- Communicates protocols for safety and facility maintenance to appropriate associates.
- Relays information regarding need for repairs and/or maintenance of equipment, building, and grounds and communicates with associate regarding status.
- Partners with Field Marketing Coordinator to ensure strategies to support demand generation, demand conversion, and client experience are executed appropriately.
Education and Experience:
- Bachelor's degree in Business, related field, or the equivalent combination of education, training, and experience.
- 5+ years relevant experience in a management role with 2+ years of multi-site or revenue size of greater than $25-50Million required.
Benefits:
- Parental leave benefits
- Medical, dental, vision, and life insurance options. Flexible work schedules
- 401k and retirement planning
- Time to reset, rewind, and reflect through our paid time off and floating holiday plans
- A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment