Description Position at Four Paws Animal Clinic
Four Paws Animal Clinic is currently seeking an outstanding, people-oriented Client Service Representative to join our team.
The Ideal Candidate:
Has experience with a focus on client services and satisfaction. They must maintain a professional demeanor, providing excellent customer service always. Veterinary experience is a plus, but not required. The ideal candidate will have a positive, can-do attitude, strong communication skills and a passion for serving the needs of pet owners.
Responsibilities include but are not limited to:
- Client communications and education
- Performing reminder calls
- Excellent phone and fax communications
- Maintaining proper documentation in the computerized medical record
- Managing record requests between referring veterinary clinics and specialty practices
- Acting as a liaison between clients, referring veterinarians, and co-workers
- Proficient in all the clinic's protocols
Requirements: - Previous relevant experience desirable
- Excellent communication skills
- Team player
- Strong computer skills
- Strong multi-tasking
- Strong customer service skills
We offer a comprehensive benefits package including: - 401(k) with employer match
- Medical, Dental, and Vision insurance
- Optional supplemental insurance
- Discounts on personal pet care
If you maintain impeccable organization, flawless customer service skills and answer six phone lines-all while petting a Bulldog up to 10 hours a day; we have a job for you. Get compensated to enrich pet's and people's lives.
We look forward to hearing from you, apply today.