VDI Technical Support Analyst, AVP

Quincy, Massachusetts

The Ceres Group
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You will be join one of the nation's largest custody banks in support of their VDI PMO. This team was created to support a global initiative to roll VDI's out to the entire organization. Our Client,is seeking a Business System Analyst to help with a global VDI (Virtual Desktop Infrastructure) program focused on migrating and on-boarding users. The BSA will work closely with the Project Managers and other Business Analysts to drive collaboration to ensure overall goals are met and work with the end-users and the technical teams to help gather and analyze the users' VDI session requirements. This position will also provide technical guidance/resolve end-users' VDI sessions desktop/application issues and support the application package VDI user testing

Qualifications:
  • Minimum 5 years of experience as a Business Analyst or Desktop Support Specialist
  • Excellent verbal and written communication and presentation skills
  • Ability to interact professionally with both business and technical teams
  • Experience with desktop migrations and/or Citrix XenDesktop VDI preferred
Required Skills:
  • Team player with professional and positive approach
  • Flexible and can adapt easily to changing/evolving role requirements
  • Creative innovative and able to think outside of the box
  • Strong attention to detail
  • Effective communicator
Date Posted: 26 May 2025
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