VBC Vehicle Buying Center

Meadville, Pennsylvania

 McCandless Ford Meadville
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What We're Looking For:

Our family is growing and we are in need of a Vehicle Buying Center BDC Coordinator.

What We Offer
  • Competitive salary plus commission
  • Health insurance
  • Paid Life Insurance
  • 401(k) plan
  • Paid time off
  • Community involvement
  • 5 day work week
  • NO SUNDAYS.
Duties & Responsibilities:
  • Proactively contact potential private sellers through phone calls, emails, and digital methods to generate interest in selling their vehicles to McCandless Ford.
  • Respond promptly to inbound inquiries, providing detailed information about the vehicle selling process, scheduling appraisals, and building trust with private sellers.
  • Work with the appraisal team to facilitate vehicle inspections, using market data to ensure fair and competitive offers for private party vehicles.
  • Maintain accurate records of customer interactions, leads, and transactions in the dealership's CRM system to track progress and follow-ups.
  • Assist in managing paperwork for vehicle purchases, including titles, purchase agreements, and compliance with state regulations.
  • Follow up with sellers post-transaction to ensure satisfaction, gather feedback, and encourage referrals or future business.
  • Partner with the appraisal, sales, and service teams to ensure acquired vehicles meet dealership standards and are processed efficiently.
  • Outgoing, organized, and adept at multitasking in a fast-paced environment. A team player with a customer-first mindset.
  • Attends meetings as requested.
  • Responsible for daily, weekly, and monthly tasks as assigned.
  • Strives for harmony and teamwork within the department and with all other departments.
Job Qualifications:
  • Strong phone and email communication skills, excellent customer service, and proficiency with CRM systems. Basic negotiation skills and familiarity with appraisal tools are a plus.
  • Understanding of vehicle makes, models, and market valuation tools (e.g., Kelley Blue Book, Black Book) for private party transactions.
  • Valid Driver's license.
Education and/or Experience:
  • Minimum of 1-2 years in a BDC, customer service, or automotive sales role, with experience in lead generation or private party vehicle purchases preferred. Dealership experience is a plus.
  • Associate or bachelor's degree preferred (not required).
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Date Posted: 19 May 2025
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