Our client, a leading technology company, is seeking a
Contract Senior UX Researcher to focus on improving the experience for merchant partners. This role is ideal for a strategic thinker with a strong background in both qualitative and quantitative research methods, especially within a B2B environment. You will work autonomously while collaborating with cross-functional teams to uncover insights that shape how merchants onboard, manage, and grow on the platform. This is a fully remote role with flexible location, offering the chance to influence high-impact product decisions without daily oversight.
Required Skills & Qualifications: - 5-7 years of experience in UX research, design research, or a related discipline
- Proven expertise in mixed methods research-interview-based (qualitative) and quantitative approaches
- Strong background in B2B research, preferably with merchant-facing or partner platforms
- Demonstrated ability to work independently and drive initiatives without constant supervision
- Experience conducting user research with merchant or business customers
- Track record of building effective cross-functional relationships with product, design, and strategy stakeholders
- Ability to translate research findings into actionable product insights and influence decision-making
- Strong portfolio showcasing relevant research projects
- Comfortable working in a fast-paced, evolving environment with shifting priorities
Compensation: $70 - $80/Hour Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.