(USA) Senior UX Designer

Bentonville, Arkansas

Walmart
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Position Summary

What you'll do

What you'll do

User Discovery
•   Assess gaps between business expectations and user experience strategies.
•   Leverage a deep understanding of trends in user consumption habits to develop or improve interaction design and user experience strategies.
•   Anticipate and mitigate risks during information synthesis and independently arrive at possible solutions for interactive designs.
•   Analyze and interpret existing data, such as web analytics, user surveys, and customer support calls. Managing Functional Partnerships
•   Build, maintain, and enhance effective internal and external partnerships.
•   Clearly draft valuable information and seek input.
•   Influence technical outcomes and assist in communicating shared goals with groups and parties by linking their interests to that of the business.
•   Identify and address additional partner technical needs and educate them on value creation.
•   Communicate with other individuals or teams to solve shared business problems cooperatively.
•   Consult regularly with leaders of business units to advise on business strategy decisions.
•   Bring ideas and technical solutions proactively to business partners and stakeholders. Design Research
•   Independently propose hypotheses for research.
•   Provide inputs to modify research approaches and execution plans.
•   Guide research processes with inputs regarding type, quality, and quantity of data and information to be collected.
•   Verify the reliability and accuracy of the information through detailed checks.
•   Detect gaps in information uncovered and remove unreliable information.
•   Clarify and resolve inconsistencies in the data of research projects.
•   Analyze and interpret relevant data for results and important insights.
•   Translate research insights and metrics, including research from other sources, into actionable recommendations that inform design and business strategies. Influencing and Building Stakeholder Consensus
•   Communicate articulately and concisely in stakeholder meetings involving multiple teams.
•   Convey complex information and address ambiguity for robust technology development.
•   Build productive collaborative relationships with stakeholders.
•   Influence team and stakeholders to take meaningful action with sound recommendations.
•   Independently prepare clear, concise, logically structured, and meaningful reports/material based on facts.
•   Seek and provide constructive feedback, anticipate needs/questions, and respond appropriately. Driving Customer/Client Needs
•   Build and maintain customer relations to understand customer requirements/problems.
•   Create customer journey touchpoints to anticipate product enhancements by preempting gaps/risks in the product experience.
•   Simplify and improve processes to reduce turnaround times, increase effectiveness, and drive customer delight. Usability Testing and Iteration
•   Understand the basics of testing against a design specification.
•   Identify major activities and documents associated with user acceptance testing.
•   Cite multiple examples and types of acceptance tests for user acceptance testing.
•   Compile a list of procedures and guidelines for test developers and end users.
•   Explain the features and objectives of alpha and beta tests. Interaction Design
•   Define and document design details through process flows, site maps, wireframes, and functional specifications independently.
•   Adhere to and use interaction patterns and templates to design consistent and scalable design solutions that account for primary and secondary use cases, more complex data exchanges, and complete error conditions. Visual Design
•   Define and document design details with accurate design specifications, such as position, padding, font size, in multiple formats independently.
•   Perform visual quality assurance against a design specification and rapidly solve issues.
•   Ensure adherence to and the usage of templates and style guides to design consistent and scalable design solutions and contribute to the style guide. Prototyping
•   Adhere to and use interaction patterns and templates to design prototypes that account for primary and secondary use cases, complex data exchanges, and error conditions, and contribute to the pattern library.
•   Design and develop prototypes and technical proofs of concept, such as interaction models, data transfer, functional user interface components using a range of technologies (e.g., HTML5, CSS, JavaScript/jQuery, PHP, Python, Ruby/RoR).
•   Build interactive models that can access live content and build reusable components and tools to enable and facilitate prototyping.
•   Diagnose and report minor prototyping problems found while building working models. General Responsibilities
•   Demonstrate up-to-date expertise and apply this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices.
•   Support and align efforts to meet customer and business needs and build commitment for perspectives and rationales.
•   Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders, identifying business needs, determining and carrying out necessary processes and practices, monitoring progress and results, recognizing and capitalizing on improvement opportunities, and adapting to competing demands, organizational changes, and new responsibilities.
•   Model compliance with company policies and procedures and support company mission values and standards of ethics and integrity by incorporating these into the development and implementation of business plans, using the Open Door Policy, and demonstrating and assisting others with how to apply these in executing business processes and practices. What you'll bring

Design Skills
•   User-Centered Design Principles : Deep understanding of user-centered design principles and methodologies to create intuitive and user-friendly designs.
•   Proficiency in Design Tools : Expertise in using design tools such as Sketch, Figma, Adobe XD, and InVision to create wireframes, prototypes, and high-fidelity mockups.
•   Interaction Design and Information Architecture : Strong skills in interaction design and information architecture to define and document design details through process flows, site maps, wireframes, and functional specifications.
•   Usability Testing and User Research : Experience with usability testing and user research methods to gather insights and inform design decisions.
•   Communication and Collaboration : Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders.
•   Problem-Solving and Attention to Detail : Strong problem-solving skills and attention to detail to anticipate and mitigate risks during information synthesis and arrive at possible solutions for interactive designs.
•   Front-End Technologies : Knowledge of front-end technologies (HTML, CSS, JavaScript) is a plus to build interactive models and prototypes.
•   Mentorship and Guidance : Ability to mentor and guide junior designers, providing expert advice and fostering a collaborative and innovative design environment. Respect the Individual
•   Demonstrate and encourage respect for all.
•   Build a high-performing team, seek and embrace differences in people, cultures, ideas, and experiences.
•   Create a workplace where all associates feel seen, supported, and connected through a culture of belonging so associates thrive and perform.
•   Drive a positive associate and customer/member experience for all.
•   Identify, attract, and retain the best team members.
•   Create a discipline and focus around developing talent through feedback, coaching, mentoring, and developmental opportunities.
•   Promote an environment allowing everyone to bring their best selves to work.
•   Empower associates and partners to act in the best interest of the customer/member and company.
•   Regularly recognize others contributions and accomplishments.
•   Build strong and trusting relationships with team members and business partners.
•   Work collaboratively and cross-functionally to achieve objectives.
•   Communicate and listen attentively with energy and positivity to motivate, influence, and inspire commitment and action. Act with Integrity
•   Maintain and promote the highest standards of integrity, ethics, and compliance.
•   Model the Walmart values and lead by example to foster our culture.
•   Support Walmarts goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).
•   Follow the law, our code of conduct, and company policies, and set expectations for others to do the same.
•   Promote an environment where associates feel comfortable sharing concerns and reinforce our culture of non-retaliation.
•   Listen to concerns raised by associates, take action . click apply for full job details
Date Posted: 03 June 2025
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