University Program Associate

Posting Details

Work experience or education that is NOT included on the application will NOT be considered when screening your application. Please include ALL work experience and education on the application to ensure that you receive the appropriate credit toward qualification for this position.

Position Summary Information

Classification Title
Administrative Support Specialist-OSP

Working Title
University Program Associate

Location
Boone, NC

Job Category
6

Position Number
063361

Not Eligible for Visa Sponsorship

Department
University Housing-Residence Life - 325000

Minimum Qualifications

Graduation from high school and one year of related office experience; or an equivalent combination of education and experience.
Special Note: This is a generalized representation of positions in this class and is not intended to reflect essential functions per ADA. Examples of competencies are typical of the majority of positions, but may not be applicable to all positions.
Diplomas or degrees must be received from appropriately accredited institutions.

License/Certification Required

Essential Job Functions

This position works with Residence Life Area in University Housing which includes: undergraduate students, graduate assistants, and administrative & professional staff. The primary roles of the position revolve around purchasing, budgets, and administrative support for three Assistant Directors, one Associate Director, and departmental Business Officer. This position coordinates technical processing functions for Residence Life (15 full-time staff, 14 paraprofessional staff, and 200 student staff), serving as the process and procedural expert. This position communicates and interprets program information, policy and procedures, provides customer service, and maintains Residence Life accounts and records. Work in this position requires attention-to-detail, adaptability/flexibility, ability to interpret and train on university policies and procedures, and comfortable using a variety of computer based systems & technology.

This person works with students and staff on travel authorizations through Chrome River. This position will maintain spreadsheets related to student allotted hours. This position maintains departmental directories, employee anniversary spreadsheet, and rosters for 200 student & 100 full-time staff. This position maintains the department organizational charts in Organimi. This position serves on committees. The position provides administrative support to the Associate Director of Residence Life

Knowledge, Skills, & Abilities Required for this Position

Required for this Position
This person must have the ability to be organized and prioritize work. The tasks performed require training and experience in office work and skill in applying knowledge of rules, regulations and instructions to individual cases. There is independent decision making in interpreting and applying procedures and precedents to specific cases. Originality and independent judgment are required in choosing alternative courses of action based on general instructions or precedents.

Preferred Qualifications

Experience working in an office environment
Experience working with budgets
Experience working with college students
Experience working with technology
Experience with P-Card reconciliation
Experience working in housing
Strong written communication skills as demonstrated in the application materials

Type of Position
Permanent Full-Time

Staff/Non-Faculty
Staff/Non-Faculty

Appointment Type
1.0

Work Schedule/Hours

8:00 am-5:00 pm (some weekend work required)

Number of Hours Per Week
40

Number of Months Per Year
12

Mandatory Staff
No

Physical Demands of Position

Infrequently lifting objects of up to 30 pounds (i.e. opening supplies boxes)

Overall Competency Level
Advanced

Salary Grade Equivalency

Salary Range

Anticipated Hiring Range
$44,510 - 46,764

Required Functional Competencies to Successfully Perform Job Duties.

Budgeting: In conjunction with the administrator, advises subordinate units on fiscal matters such as budget planning, budget analysis, and funding sources. Manages the overall budget for the administrator by reporting expenditures and allocation of funds and sources on a regular basis. Interprets and applies all aspects of the P-card purchasing policies and procedures as well as special funds accounting for grants along with university policies and procedures of purchasing.

Communication-Written: Composes and organizes ideas logically, works in multiple formats such as letters, memos, reports or presentations, and can change/adjust style to meet the needs of the program and audience. Reviews sensitive materials and edits content constructively. Correspondence related to special events.

Communication-Verbal: Presents ideas in a clear, concise, organized manner. Explains and interprets programs, policies and procedures to meet the specific needs of staff and clients. Advises program staff/clients in all matters related to program operations. Schedules and coordinates appointments, meetings and events.

Information/Records Administration: Coordinates varied records processing activities requiring the application and some interpretation of agency procedures, policies, laws, and regulations. Reviews information for completeness and accuracy using multiple guidelines. In-depth knowledge of the archive procedures and tenure and promotion policies and procedures. In-depth knowledge of the Resource Manual, University Policies and Procedures, Faculty Search requirements. Maintains records of faculty needs such as travel, contracts, and scheduling.

Pay will be commensurate with applicant competencies, budget, equity and market considerations.

Posting Details Information

Posting Date
05/06/2025

Closing Date
05/18/2025

Competency Level Statement
Management will only consider applicants who meet the required competencies.

Special Instructions to Applicants

Please attach required documents:

• Resume
• List a minimum of 3 professional references in the application

Search Chair Name
Jimmy Kramer

Search Chair Email

Applicant Pool Preference
External (Post on the Web)

Departmental Information

Quick Link

Posting Number
P