Unified Communications Engineer

Transform technology into opportunity as a Unified Communications Engineer with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Unified Communications Engineer you will help ensure today is safe and tomorrow is smarter. Our work depends on you joining our team. Positions are available at the following three levels: HOW THE SENIOR UNIFIED COMMUNICATIONS ENGINEER WILL MAKE AN IMPACT: Managing and troubleshooting Avaya and MSTP (Managed Secure Telephony Platform) systems.
Overseeing all engineering activities related to MSTP configuration and ensuring proper endpoint connectivity.
Resolving technical issues within systems, troubleshooting performance problems, and ensuring operations efficiently.
Ensures that Avaya and MSTP solutions are configured and optimized to meet business needs.
Experience in one or more of the following: Avaya, Managed Secure Telephony Platform (MSTP), Cisco, Microsoft TAC, Power Bi, SAFe
Bachelors and minimum of 5 years' of related experience
Substitutions Allowed: Certificate of Training-2 years of undergraduate work and 5 years of related experience; No Degree- 10 years of related experience; MA/MS- 4 years of related experience HOW THE UNIFIED COMMUNICATIONS ENGINEER MID WILL MAKE AN IMPACT: Manage and support the Microsoft Domain environment for Legacy and EVoIP, ensuring its functionality, security, and overall performance. Oversee and maintain Call Recording systems, ensuring they are properly configured and operational.
Experience in one or more of the following: Microsoft Domain, Windows Adm (DNS, IIS, DHCP, GPM etc.), VCenter and VMware, Calabrio, Operation Manager (OpMgr)
Bachelors and a minimum of 2 years' experience in related industry.
Substitutions Allowed: Certificate of Training-2 years of undergraduate work and 2 years of related experience; No Degree- 5 years of related experience; MA/MS Degree-0 years HOW THE UNIFIED COMMUNICATIONS ENGINEER JR WILL MAKE AN IMPACT: Manage and support the Microsoft Domain environment for Legacy and EVoIP, ensuring its functionality, security, and overall performance. Oversee and maintain Call Recording systems, ensuring they are properly configured and operational.
Create and manage O&M accounts, troubleshooting and resolving related issues, and performing routine maintenance tasks to ensure optimal system performance.
Experience in one or more of the following: Microsoft Domain, Windows Adm (DNS, IIS, DHCP, GPM etc.), VCenter and VMware, Calabrio, Operation Manager (OpMgr)
Bachelors and a minimum of 1 year of experience.
Substitutions Allowed: Certificate of Training-2 years of undergraduate work; No Degree- 4 years of related experienc CLEARANCE: Top Secret (TS) level with the ability to obtain access to Sensitive Compartmented Information (TS/SCI) + CI Poly LOCATION: 75% TRAVEL and 25% Onsite in Washington, DC GDIT IS YOUR PLACE: 401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays Work Requirements