Turbotax Customer Support Specialist

Pontiac, Michigan

TurboTax
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Role Highlights:
  • Earn $18.50 per hour along with a $310 Certification bonus.
  • Enjoy a Turbo Bonus Boost of $5.00 per hour from April 9th through 15th.
  • Work remotely and create your own flexible schedule between 8am EST and 12am midnight EST, Monday through Sunday.
  • Quick 20-hour Certification program.
  • Join over 2000 team members working with TurboTax.
  • No prior tax experience is necessary.
More about the role:
  • As a Customer Support Specialist, you'll assist TurboTax users by addressing their questions about TurboTax products and tax return software.
  • Offering guidance on downloading, logging in, navigating the software, importing documents, printing, filing, and answering basic tax queries.
  • Receive $18.50 per hour.
  • Earn a $5.00 per hour Turbo Bonus Boost by working a minimum of 8 hours on April 13th, 14th, and 15th.
  • Participate in our certification program to earn a $310 Bonus.
  • Certification spans 3 days.
  • Design a schedule that fits your lifestyle, with a minimum of 30 hours required per week.
  • Receive support from a Subject Matter Expert during live calls and a Marketplace Performance Specialist to advocate for you.
Required Experience & Skills:
  • No specific accounting background is needed; we seek enthusiastic individuals eager to help TurboTax customers.
  • Strong communication skills are essential to effectively assist customers with TurboTax products.
  • Empathy and understanding of customer needs will enhance your ability to provide outstanding service.
Additional Information:

Remote Job: Fully virtual position.

Employment Type: Full-time.

Date Posted: 15 March 2025
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