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Join Our Team as a TurboTax Customer Service Representative. - Earn $18.50 per hour along with a $310 Certification bonus.
- Take advantage of the $5.00 per hour Turbo Bonus Boost available from April 9th through 15th.
- Enjoy the flexibility of working from home, with your own schedule available between 8am EST and 12am midnight EST, Monday through Sunday.
- Receive a fast 20-hour Certification to enhance your skills.
- We are actively seeking to fill over 2000 positions.
- No prior tax experience is necessary.
Role Overview: - As a Customer Service Representative, you will assist TurboTax customers by addressing their inquiries regarding TurboTax products and tax return software. Your responsibilities will include supporting customers with questions about downloading, logging in, getting started, navigating the software, importing documents, and basic printing and filing processes.
- Competitive pay of $18.50 per hour.
- Benefit from a $5.00 per hour Turbo Bonus Boost during the designated period, with unlimited hours available. A minimum of 8 hours of work is required on April 13th, 14th, and 15th to qualify.
- Qualify for a $310 Bonus simply for getting certified as a TurboTax Product Expert.
- The Certification process spans over 3 days, boosting your expertise.
- Enjoy the freedom to create your own work schedule with flexible hours between 8am EST and 12am midnight EST, Monday to Sunday.
- A minimum commitment of 30 hours per week is required, with opportunities for those who wish to work more.
- You will have access to a Subject Matter Expert (SME) for support during live calls and a Marketplace Performance Specialist (MPS) as your advocate.
What We're Looking For: - No specific accounting experience is required; we value enthusiastic individuals eager to learn and assist TurboTax customers.
- Excellent communication skills are essential for providing effective assistance with TurboTax products and tax return software.
- The ability to understand and empathize with customers while delivering outstanding service is crucial.
Additional Information: - Remote Job: Fully remote work environment.
- Employment Type: Full-time position.
Date Posted: 15 March 2025
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