Company Introduction: Rihm Family Companies is looking for a
Truck Lease Sales & Account Management Representative (Covering the twin cities metro area seven-county region) to join our growing team. Our family-owned business is driven by our 4 Es of Doing Business - Effective, Efficient, Equity and Expansion. We are looking for exceptional candidates who value our mission.
We are seeking passionate, highly motivated, organized and sales-minded individuals to help expand our full- service lease portfolio. Under the Rihm Family Companies (RFC) umbrella, Rihm Leasing operates in 13 maintenance facilities throughout Minnesota, Wisconsin and South Dakota where we provide our customers with top priority service. In the business for over 50 years, we continue to grow and evolve year after year by employing dedicated people who understand and respond to the unique needs of our customers, and by offering "The World's Best" Kenworth product as our main power unit product.
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WHY RIHM?
BENEFITS WE OFFER: - VERY COMPETETIVE PAY.
- Generous Personal Time Off Plan (PTO) + Holidays
- Medical, Dental, Prescription & Vision Coverage
- Health Savings Account (HSA) with Employer Contribution
- Flexible Spending Account (FSA)
- 401(k) Savings Plan + Employer Match
- Employer Paid Basic Term Life and AD&D Coverage
- Employer Paid Long Term Disability Insurance
- Short Term Disability Available with Employer Contribution
- Supplemental Insurance Available (Accident, Critical Illness, Hospital Indemnity)
- Company Paid Training
- Employee Assistance Program
- Company Discounts (ex. Verizon Employee Discount
Position Summary The
Lease Sales & Account Management Representative is responsible for identifying sales opportunities, conducting sales calls, assists in building truck specs, developing rate sheets, and making presentations to prospects and customers within their assigned territory, and maintaining assigned existing accounts. The successful Lease Sales & Account Management Representative will generate sales volume and revenue profit by prospecting and winning new B2B customers, retaining existing customers, and expand existing customers to increase their volume/revenue of business with Rihm Leasing.
Territory Covered: Focusing on the metro and the surrounding Areas
Essential Job Functions/Responsibilities: Lead - Build relationships with Leasing Customers by acting as a transportation consultant, conducting quarterly reviews, and managing the voice of the customer process.
- Helps customers solve problems, provides technical assistance guidance as needed and informs customers on new product developments.
- Advises management of all changes in assigned territory/market segment which can affect Rihm Family Companies' success.
Manage - Manages the sales process with customers through visits, documentation preparation and presentation, and other methods to ensure communication is clear and understood.
- Keeps current with factory, vendor and competition new product and communicates to internal team as
- needed.
- Studies market population and conduct surveys/research of assigned territory/market segment(s) to locate new prospects.
- Monitors market conditions, product innovations, and competitors' products, prices, and sales.
- Consults with clients' after-service equipment to resolve problems and to provide ongoing support.
- Resolves any customer complaints and issues in a timely and professional manner.
- Pro-actively manages lease customers by resolving operational and financial conflicts by communicating
- issues with the appropriate internal personnel/department.
- Answers customer's questions about products, prices, availability, product uses, and credit terms.
Accountability: - Effectively establishes and maintains relationships with customers to determine customer/prospects needs.
- Maintaining and utilizing the Rihm Sales Force CRM system
- Maintains call records and makes this information available to management through compliant use of funnel
- report and/or individual business plans.
- Plans sales call, makes presentations based on customers' needs and interests, recommends the benefit of
- using our product(s) and explains and emphasizes all the advantages of doing business with all segments of
- Rihm Family Companies.
- Develop specs and pricing for leads/customers based on company standard operating procedures and
- guidelines.
- Prepare quotes and proposals that meet specific customer needs, reviews credit, and delivery dates. Secures profitable orders to meet individual or exceed individual quotas as assigned.
- Ensure equipment is correctly delivered to customers and meets all conditions of sale. Provides customers with demonstrations of all vehicle controls, options, and features.
- Maintains a schedule of quarterly check-in meetings with lease customers to maintain the relationship, ascertain
- any concerns or additional needs, and to plan for unit renewals.
- Follows and maintains appropriate office and company standard operating procedures, policies and
- etiquette.
- Promotes and markets company's truck inventory.
- Participates in product demonstrations and meetings, completes all required training, and identifies
- prospective customers by using business directories, following leads from existing clients, participating in
- organizations and clubs and attending trade shows and conferences.
- Other duties as assigned to meet business requirements.
Preferred Education & Essential Qualifications: - Must be 21 years of age or more
- High School diploma or equivalent
- Some college
- 2+ years commercial truck and/or heavy-duty equipment sales experience
- Valid Commercial Driver's License (CDL)
- Minimum 5 years of sales and customer experience required, preferably in the service and transportation industry
- Bilingual abilities are a plus (Spanish or other languages)
Required Experience Qualifications: - Ability to work independently and respectfully interact with people from diverse backgrounds.
- Demonstrated attention to detail, prioritization skills, and organizational skills.
- Regular, predictable, and full attendance is an essential function of the job.
Travel Requirement: - Willingness to travel as necessary, work the required schedule, and work at the specific location required.
Key Attributes/Skills/Characteristics: - Passionate
- Highly motivated
- Organized
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- The employee may occasionally lift and/or move up to 50 lbs.
- Specific vision abilities required by this job include close vision, depth perception, peripheral vision, color
- vision and ability to adjust focus.
- The employee is regularly required to use arms, hands and fingers to feel, grasp, push, pull or squeeze and reach.
- The employee is frequently required to stand, walk, sit, stoop, kneel, crouch, or crawl and talk to hear.
- The employee is often required to climb (into and out of trucks) and occasionally required to balance.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate
This job description is not designed to contain a comprehensive list of tasks, responsibilities, or duties. Rihm Family Companies reserves the right to amend this document to meet legal, business, and organizational requirements as necessary. Rihm Family Companies is an Equal Opportunity Employer (Minorities/Females/Vets/Disabilities).