Travel Support Specialist

Job Title:
Remote Travel Support Specialist

Location:
Remote

Company:
White Glove Enterprises

About Us:
White Glove Enterprises is a professional services firm providing high-touch support in the travel and customer experience industries. We partner with travel-focused brands and teams to ensure smooth operations, exceptional service delivery, and consistent client satisfaction. Our mission is to simplify the travel process for both agents and travelers with responsive, detail-oriented support solutions.

Job Overview:
We are currently hiring a Remote Travel Support Specialist to assist with administrative and customer-facing support tasks related to travel planning and reservations. In this role, you will handle service inquiries, manage travel logistics, and work closely with internal teams to ensure clients receive timely and accurate assistance. This position is ideal for someone who enjoys fast-paced work, is highly organized, and takes pride in delivering excellent service.

Key Responsibilities:
Respond to client and agent inquiries via email, chat, and phone

Assist with travel booking confirmations, changes, and documentation management

Monitor and track itinerary details, payments, and key deadlines

Provide accurate information on travel services, policies, and procedures

Coordinate with vendors, travel partners, and customer service teams as needed

Maintain detailed records of communications and actions within CRM systems

Escalate urgent or complex issues to the appropriate team member or supervisor

Requirements:
Prior experience in customer support, administrative assistance, or travel services preferred

Strong written and verbal communication skills

High attention to detail and accuracy

Basic computer proficiency, including email, spreadsheets, and support platforms

Ability to manage multiple requests and tasks in a remote setting

Must be 18 years or older with a reliable internet connection and personal computer

Benefits:
Fully remote position with flexible scheduling

Supportive and collaborative team environment

Opportunities to grow within the company and industry

Exposure to the travel and service sectors

Performance-based incentives

How to Apply:
Interested candidates can apply through the provided application link