Title: Transportation Specialist/ Customer Service Representative
Location: Hagerstown, MD
Pay Rate: $19.00 - $21.00 /hr. and 1.5x for overtime
Duration: 12 month contract
Shift 1: 6am - 2:30pm; Monday - Friday
Shift 2: 3pm - 11:30pm; Monday - Friday
JOB DESCRIPTION
As a Transportation Specialist you will be responsible for maintaining workflow by assisting managers and supervisors with the coordination of warehouse duties, including inventory, creating packaging slips and reports, and fulfilling customer orders. If you're excited about the challenge of working for a rapidly growing global company, we have an opportunity for you to grow.
Day to day:
• Coordinate workload allocation among warehouse workers, material handlers and drivers
• Prepare work orders; troubleshoot orders and resolve discrepancies as needed
• Assign and release orders sent for loading and unloading
• Allocate and research inventory for orders
• Enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs)
• Maintain and generate required reports
• Process, audit and file various documentation
REQUIRED SKILLS AND EXPERIENCE
• 1 year of customer service experience, routing or dispatching
• 6 months of experience in a warehouse setting
• Proficiency in Microsoft Office
• Ability to communicate effectively with carriers, customers, employees and management
• Proven ability to multitask and prioritize workload in a fast-paced environment
• High school diploma or equivalent
• Availability to work a flexible schedule when needed