Pension Insurance Corporation ("PIC") provides secure retirement incomes through comprehensive risk management, excellence in asset and liability management, and exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. We achieve this by setting strategic objectives and fostering a culture based on our PIC Values: Resilient, Adaptable, and Loyal.
Role Purpose
- The TPA (Third Party Administrator) Relationship Analyst supports managing relationships with key external suppliers to ensure service delivery aligns with business requirements.
- This role involves assisting with contract management, performance monitoring, risk management, and collaborating with internal stakeholders to align supplier services with PIC's goals.
- The role requires effective collaboration with Finance, Risk, Legal, Origination, and Investments teams to ensure outcomes are met and to implement relationship improvements.
- Our company values should be reflected in the delivery and performance of every role.
Accountabilities
- Develop and maintain positive relationships with key suppliers.
- Support governance meetings and reviews with suppliers to discuss performance, requirements, and strategy.
- Establish and track KPIs and SLAs.
- Support performance reviews to ensure suppliers meet contractual obligations.
- Oversee negotiation, execution, and administration of supplier contracts.
- Assist in contract renewals, amendments, and terminations.
- Collaborate with internal stakeholders to align supplier services with organizational needs.
- Ensure service consistency across suppliers where applicable.
- Support project teams with supplier-related projects.
- Monitor supplier expenditures to ensure budget compliance.
- Evaluate and approve supplier invoices and payments.
- Identify and assess risks related to suppliers and develop mitigation strategies.
- Monitor and report on supplier risk management activities.
- Ensure suppliers comply with regulatory and standards requirements.
- Stay updated on regulatory changes and communicate relevant updates to suppliers.
- Work with the supplier management team to ensure compliance and complete due diligence assessments.
- Collaborate with suppliers to share industry knowledge and explore strategic opportunities.
Knowledge
- Good technical knowledge of TPA management and strategic engagement.
- Basic knowledge of Pensions Administration.
Experience
- Some experience in relationship management.
- Ability to collaborate effectively with teams and stakeholders.
- Experience in onboarding, renegotiating, and offboarding suppliers.
In addition to a competitive salary and performance bonus, PIC offers benefits such as private medical insurance, 28 days' annual leave (excluding bank holidays), study support, a generous pension scheme, and more.