Tour Coordinator Assistant (Entry-Level)
Location: Spring Branch, Houston, TX
Employment Type: Full-Time, On-site
Are you organized, detail-oriented, and excited about joining a dynamic company?
Join our team as a Tour Coordinator Assistant and help bring unforgettable student travel experiences to life. This entry-level role supports the Tour Coordination department with administrative and logistical tasks related to student tours and travel planning.
About the Role:
As a Tour Coordinator Assistant, you'll play a key role in supporting our Tour Coordinators by managing day-to-day logistics, communications, and documentation that help student trips run smoothly. This is a full-time, in-office position for someone who thrives in a fast-paced, team-oriented environment.
Whether you're early in your career or looking to grow into the travel or hospitality industry, this role is a great opportunity to learn, contribute, and advance.
Key Responsibilities:
Administrative Support
- Assist Tour Coordinators with various admin tasks
- Answer phone calls and respond to inquiries about travel itineraries and logistics
- Format and distribute flyers, itineraries, spreadsheets, and confirmations
- Proofread appointments and confirmations for accuracy and alignment with itineraries
- Handle outgoing mail and client documents
Travel Coordination Support
- Book attractions and confirm reservations
- Verify contracts, payments, and vendor documents
- Purchase tickets and event passes online
- Help prepare final travel packets for clients
- Occasionally assist with on-site support for student tours or events
What We're Looking For:
Required:
- High school diploma or GED
- 1-2 years in an administrative, customer service, or office support role
- Strong organizational skills and attention to detail
- Comfortable using Microsoft Office (Word, Excel, Outlook)
- Excellent written and verbal communication skills
- Professional, dependable, and adaptable
Preferred:
- Bachelor's degree in Business, Communications, Hospitality, or related field
- Experience in travel, tourism, hospitality, or education
- Familiarity with CRM or internal database systems
Key Competencies:
- Multi-Tasking & Organization - You thrive when juggling multiple tasks
- Customer Service - You're friendly, professional, and responsive
- Initiative & Dependability - You take ownership and follow through
- Tech-Savvy - You're comfortable with email, online bookings, and spreadsheets
- Team Player - You enjoy supporting others and working toward shared goals
Compensation & Benefits:
- Pay: Based on experience and education (Salaried)
- Benefits Include:
- Health Insurance (Blue Cross/Blue Shield of Texas)
- Dental Insurance (United Concordia)
- Simple IRA with 3% company match (Fidelity)
- Life Insurance, Long-Term Disability, AD&D (Principal) - after 90 days
- 15 PTO days annually (vacation & sick combined)
- Paid Holidays, including:
- New Year's Day
- MLK Jr. Day
- Memorial Day
- Fourth of July
- Labor Day
- Thanksgiving Day
- Day After Thanksgiving (Floating)
- Christmas Eve (Floating)
- Christmas Day
Ready to join a company that brings education and travel together?
Apply now and start your journey with us as a Tour Coordinator Assistant.