Job Description
A local government customer of ours is looking for a Tier II Helpdesk Technician.
This is technical work involving installing, maintaining, troubleshooting and repairing various network, computer and telecommunication, devices and equipment for internal end users
Work involved in this position includes, but is not limited to, hardware and software setup and maintenance of user workstations, installation and configuration of network software, maintenance and use of email service, Internet, and computer installations and configurations, troubleshooting and training of users. Work also involves assisting in installation and testing various computer, telephone and other electronic equipment, troubleshooting and repairing telecommunications equipment including voice and data networks, PC's, and VoIP phones.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to . The EEOC "Know Your Rights" Poster is available here .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Skills and Requirements
- 3-5 years hands experience troubleshooting, repairing, installing and maintaining various PC's, printers, network and telecommunications equipment
- Knowledge of Windows 7 and higher operating systems
- Ability to communicate clearly and concisely with, and train, non-technical users by phone, or in person on-site, as to uses of software and hardware.
- Valid Driver's License and good driving record null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to .