Ticket Sales Internship

The Bismarck Larks are offering an opportunity for current college students with an interest in ticket sales to gain knowledge, exposure, and career experience in areas such as:

• Sales & Marketing -cold-calling, delivering a sales pitch, closing the sale
• Database Management - lead generation/prospecting, developing a database
• Customer Service - answering questions, providing information, diffusing problems
• Account Management- Service current ticket holders by swapping tickets and tracking redemption
• Box Office Operations -Assist in the execution of box office operations throughout the season
• Gameday Operations - building customer relationships, over-delivering with customers

Who We Are

The Bismarck Larks joined the Northwoods League (NWL) in 2017. The NWL is the largest organized baseball league in the world with 25 teams, drawing more fans than any league of its kind. The NWL provides top college players from North America and beyond a summer collegiate baseball experience. More than 350 Northwoods League players have advanced to Major League Baseball in the NWL's 31-year history.

The Bismarck Larks became the first team in NWL history to win NWL Organization of the Year in back-to-back seasons (2017 & 2018). The Larks sold out 27 of 36 home games in 2017 (75%) and continued their success in 2018 selling out 30 of 36 home games with an average overall attendance of more than 68,000 fans.

In 2020, the Larks became the first sports team in the country to play safely with fans in the stands during the COVID-19 pandemic. In 2021, the Larks sold out 92% of every ticket and were named one of the top 30 employers in sports by Front Office Sports in the company of the Denver Broncos and Savannah Bananas.

In 2023, the Larks were viral for rebranding to the Missouri River Motorboaters, hosted the NWL All-Star Game aired on ESPNU, aired two games on NBC - North Dakota, debuted the NWL's biggest videoboard, and hosted fans from 33 different states.

The Larks are committed to their mission of using FUN to make a difference in the lives of our community, employees, players, and interns.

The Internship Position

The Bismarck Larks are looking for Ticket Sales interns to join their team in Bismarck, North Dakota, for the 2025 season. As a Ticket Sales intern, you will work directly with our ticket sales team by assisting with single-game and group ticket sales, providing exceptional customer service to season ticket holders and fans, generating leads, and managing fan databases.

As a Ticket Sales intern, you will work closely with the ticket and other internal departments to assist with all team sales and servicing needs. This includes but is not limited to cold-calling fans, answering fan communication, guerilla marketing, and serving as a Larks representative at various promotions, events, Larks games, and Funatix events.

Start Date: May 5, 2025

End Date: August 17, 2025

Academic Qualifications: Applicants should be studying a subject in a relevant field. This may include, but is not limited to, Sports Management, Hospitality, Business, Marketing, or Sales.

Roles and Responsibilities

• Outreach via telephone, email, and in-person to qualified sales leads to generate ticket sales revenue through season tickets, group outings, and mini-plans
• Provide in-office and game-day support in the area of ticket resolution customer service and will call
• Assist in box office operations on game nights, assisting fans with walk-up sales, will-call tickets, etc.
• Learn and use the Northwoods League ticketing systems for sales, reports, account management, and order processing
• Assist ticket sales staff to achieve the overall ticket sales goals of the team
• Represent the team at various Larks and Funatix Events and participate in other outside, community events and mascot appearances, as defined by the team
• Promote a positive fan experience by interacting with our fans in all areas of the ballpark
• Assist with selling and promoting sponsor activation pieces such as selling pint glasses, handing out fan mvp cards, and more

General Team Responsibilities

• Game and Team Event Availability: Expected to be available for all Bismarck Larks home games and team events, this includes weekends and holidays.
• Funatix Event Availability: I am expected to be available for all Funatix Events, including but not limited to the Mandan Rodeo Days, company picnics, festivals, etc. A full event list will be provided. This includes weekends and holidays.
• Game Day and Event Hours: Expected to be available from mid to late morning through the end of the game and/or event. Schedule will be decided by the direct supervisor on a homestand and event basis.
• Non-Game Day/Event Hours: Expected to attend office hours of 9 AM-5 PM each weekday.
• Assist with distributing team pocket schedules, posters, and other marketing materials throughout the stadium and community.
• Assist with ballpark set-up and tear-down before the season, after the season and during each homestand.
• Assist with event set-up and tear-down at team events and Funatix Events
• Assist with Family Fun zone set-up and tear-down
• Maintain ballpark cleanliness, including-but not limited to-cleaning tables, chairs, the Family Fun Zone area, etc.
• Every intern will be required to perform as the mascot at least once during the summer.
• All other duties as assigned by Larks front office staff

Knowledge, Skills, and Abilities

• Availability to work all home games, team events and Funatix Events
• Customer service & management experience preferred
• Previous internship or job in sales is a plus but not required
• Proficient in Microsoft Office and Google Sheets
• The ability to work extended hours upwards of 14 hours and lift 30-50 lbs
• Strong verbal communication skills
• Strong organizational and time management skills
• Strong attention to detail
• Must be a team player with strong leadership and communication skills
• Must be enthusiastic with a desire to work hard and have a positive "can-do" attitude
• Ability to multi-task and handle responsibility
• Self-motivated and able to take initiative
• Enthusiastic team player shows enjoyment and interest in working collaboratively.
• Uphold our core values: Best, Uplift, Nerve, Teamwork. These core values set the tone in everything we do, help us succeed on and off the field, make a difference in the community, and provide the best experience in sports. It is important that the person in the position commits themselves to these core values.
• Uphold our service vision: Happy People Making People Happy. We want people who love what they do, who find joy in making others laugh or smile, and who want to use fun and happiness to make a difference in the lives of coworkers, clients, and fans.

Reports To: Corporate Sales Manager

Stipend & Housing: This is an unpaid internship. The team offers a stipend to help cover expenses such as housing, transportation, food, etc. The team offers 2 options to accommodate interns who are local, and interns will travel to Bismarck for the internship.

Option 1-

Stipend-$1000/Month

Housing-Not Provided. The intern is responsible for providing their own housing.

Option 2-

Stipend-$500/Month

Housing- Provided. The intern is responsible for deposit and utilities.

Credit: College credit towards a major, minor or general elective may be earned.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.