The Pool - Food Runner

Reno, Nevada

 Meruelo Group
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ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Knowledge and adherence of all GSR and departmental policies and procedures ensuring the highest levels of customer service.
  • Must be well groomed and professional, meeting GSR's standards of appearance at all times.
  • Communicate with guests professionally, answering questions and offering assistance when possible.
  • Know all.
  • Possess a strong attention to detail maintaining the cleanliness of the bars, pool, and surrounding areas.
  • Building relationships with guests and creating a warm and inviting environment.
  • Comprehensive knowledge of all menus, offering alternatives and suggestive upselling when possible.
  • Providing superior service while accurately accommodating all food and beverage requests.
  • Helps assist servers, bartenders, bar helpers and kitchen staff in performance of their daily job functions.
  • Maintains proper and adequate set-up of food service areas and kitchen on a daily basis including before, during and after shift.
  • Accurately and efficiently operate a Point of Sale System (POS), creating checks for all guests appropriately billing, and closing out all transactions.
  • Perform specific tasks related to the food runner station and kitchen including: organizing, ordering, stocking, food expo, serving, busing and cleaning before, during and after shift.
  • Set-up, break down, and daily maintenance of all food service areas and stations.
  • Adhere to Health Department standards at all times as well as promoting a neat, clean and organized environment.
  • Attend and participate in all meetings as required.
  • All other duties as assigned by management.
JOB REQUIREMENTS
  • Minimum age requirement 18 years old.
  • 1-2 years previous experience working in the hospitality industry or pool setting preferred.
  • Exceptional oral and written communication skills with the ability to read, write, and speak English.
  • Ability to respond to questions effectively and present information in a clear and professional manner.
  • Must be able to work outdoors in a variety of weather conditions including extreme temperatures, wind, rain, as well as noise, dust, fumes, etc. associated with a pool environment.
  • Must possess excellent time management, problem solving and organizational skills with the ability to prioritize and complete tasks quickly and efficiently.
  • Must be able to work all shifts including holidays, nights, and weekend hours as business needs dictate.
  • Must have the ability to handle cash and credit transactions accurately and efficiently on a Point of Sales System.
  • Ability to work under pressure in a high volume outlet, maintaining a clean, stocked, and organized section while adhering to department standards.
  • Must be able to meet all physical requirements to successfully perform job duties.
  • Any additional requirements to be determined based upon the needs of the hotel and or management.
Date Posted: 26 May 2025
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