Testing Lead

Position Overview:

The Testing Lead is responsible for overseeing the testing processes critical to ensuring the quality and performance of HomeServe's software products. This role is essential for managing and coordinating all aspects of the testing lifecycle, from test planning and execution to reporting and defect management, thereby ensuring that software meets or exceeds specified standards and requirements.

The Testing Lead collaborates with development teams, project managers, and stakeholders to define test strategies, design test plans, and alignment of testing environments. Responsibilities include leading a team of testers, managing testing schedules, driving defect resolution processes, and providing comprehensive test reports. This position requires strong leadership, exceptional analytical skills, and a thorough understanding of testing methodologies to deliver high-quality products and enhance business success.

Responsibilities:

Test Strategy and Planning

• Develop and implement robust test strategies and plans that align with project objectives and stakeholders' needs, ensuring comprehensive test coverage for functionalities.
• Coordinate with project teams to define test scope, objectives, approach, and the necessary resources required for successful test execution across the testing roadmap including Quality Assurance, System Testing, Business User Testing and Performance.

Test Execution and Coordination

• Lead the execution of test cases and oversee the testing team, ensuring all activities are conducted systematically and efficiently.
• Manage defect tracking and resolution processes, collaborating with development teams to ensure issues are addressed promptly and effectively.

Quality Assurance and Improvement

• Establish and enforce strict quality assurance standards and practices throughout the testing process, ensuring high-quality deliverables.
• Conduct test results and post-release reviews to assess test effectiveness and implement improvements for future testing cycles.

Stakeholder Collaboration

• Work closely with stakeholders to understand project requirements and provide regular updates on testing progress and results.
• Promote collaboration and clear communication across teams to ensure alignment and shared understanding of testing goals.

Reporting and Documentation

• Prepare and deliver detailed test reports that outline test coverage, findings, and quality insights to stakeholders and decision-makers.
• Maintain comprehensive documentation of test plans, cases, results, and defects in a structured and accessible manner.

Essential Functions:

Essential Job Function

% of Time on Function

Test Strategy and Planning

25%

Test Execution and Coordination

30%

Quality Assurance and Improvement

20%

Stakeholder Collaboration

15%

Reporting and Documentation

10%

Total

100%

Job Requirements:

Education & Experience

• Bachelor's degree in Computer Science, Information Systems, or related field.
• 5+ years of experience in software testing or quality assurance, with leadership responsibilities.
• Experience with test management tools and methodologies.

Required Skills

• Strong leadership and team management skills to effectively guide a testing team.
• Excellent analytical and problem-solving abilities to identify and address issues.
• Outstanding communication and interpersonal skills to facilitate collaboration and stakeholder engagement.
• Proven experience in developing and executing test strategies and plans.
• In-depth knowledge of testing methodologies, tools, and industry standards.
• Ability to manage multiple projects and priorities in a dynamic, fast-paced environment.
• High attention to detail and strong documentation skills for maintaining accurate test records.
• Familiarity with quality assurance standards and practices to ensure high-quality deliverables.
• Proficiency in using test management and defect tracking tools.

Minimum Physical Requirements:

The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of the position for which they work. While performing the duties of this position, the employee is regularly required to listen, talk and hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to low.

This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Salary Range: $74,012.70 - $98,683.60

Annual Bonus Potential: 5%

HomeServe USA is an equal opportunity employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.