Job Summary As Outside Sales Representative, you are responsible for the maintenance and expansion of your assigned customer base within an assigned territory for pharmaceuticals, supplies, products, & programs. This includes achieving annual sales, revenue, and gross profit goals within a specified territory (Northern Michigan and south to the Indiana border).
Essential Functions - Generation of Sales
- Regularly call on mixed-practice veterinarians, agricultural retailers, and/or producers within a defined sales territory to achieve budgeted sales volume and other established goals.
- Retain and further develop established customer accounts and develop new customer accounts to increase market share.
- Partner with customers to understand their business needs and requirements in order to proactively recommend specific products and solutions.
- Provide impeccable support: respond to customer queries, answer questions and solve problems in a timely fashion.
- Identify trends in customer satisfaction.
- Verify price and terms in accordance with standard procedures and customer profitability profiles.
- Partner with the sales support functions in order to grow the territory.
- Territory Growth
- Must meet forecasted goals.
- Maintain a current knowledge of the industry, consumer preferences, company products, programs, market conditions, and competition.
- Gain understanding of and adhere to Accounts Receivables policies and practices.
- Ensure accuracy in customer orders and territory records, document all customer interactions and potential sales opportunities, and maintain accurate financial documentation.
- Utilize sales and financial reports as needed to grow the territory.
- Must maintain acceptable driving record.
- The Outside Sales Representative may perform other duties as assigned.
Job Qualifications Required Qualifications:
- Associate's Degree in Business and/or Animal Health, or equivalent combination of education and experience.
- Exceptional customer service and organization skills.
- Self-motivated
- Ability to analyze financial information
- Skillful negotiation and presentation abilities
- Accuracy and strong attention to detail.
- Effective verbal, written, and interpersonal communication skills.
- General computer proficiency including knowledge of MS Office
Preferred Qualifications:
- 3+ years of experience in animal health/agriculture or sales
- Proficiency in SAP or related ERP
Working Conditions Physical Demands:
- Lifting or Carrying, occasional, up to 50 pounds
- Sitting or Standing, majority of work day
- Reading and sight, requires frequent review of customer information
Environmental Factors:
- Operate a computer of other office devices
- Talking and hearing, position involves frequent communication with customers, inside staff, etc, and requires ability to understand and effectively exchange accurate information
Travel and On-call - This position requires travel in a regional area. Percentage of travel varies based on the territory.