Reports To: Desktop Services ManagerDuty Days: VariedWage/Hour Status Non-ExemptPay Grade: Temporary WorkerPay Rate: $10.00/hourQualifications: Minimum Age Requirement: 16 years old
Interest in learning the repair of computer equipment and peripherals
Proficient in verbal and written communications
Primary Purpose: Work with Katy ISD technology staff to provide technical assistance and support for network cabling and hardware issues.
Major Duties and Responsibilities: - Maintain and repair of district's computers and peripherals on a scheduled basis.
- Record activities using the technology ticketing system to record and complete service requests.
- Document campus technology asset inventory moves using assets management software (KAMS).
- Deliver, unpack, set-up, tag and test newly purchased equipment.
- Organize and maintain computer and peripherals.
- Advise customers on equipment conditions.
- Assist with yearly inventory.
- Perform preventative maintenance on systems during the summer.
- Report accidents and refer potential safety hazards to supervisor.
- Communicate positively with other district employees.
- Assist with running new data cabling in new or existing buildings.
- Termination and testing of data cabling.
- Assist with running HDMI and USB cables.
- Assist with testing and troubleshooting of cable.
- Repair of existing cable infrastructure.
- Relate to and communicate positively with other district employees.
Equipment Used: Hand tools, network tester for cable installation, moving dollies, blowers, vacuums, computers and peripherals.
Working Conditions: Climbing, stooping, bending, kneeling, lifting of heavy equipment (50 lbs); frequent use of small hand tools and electronic test equipment.