We are seeking customer service professionals to support on-call one of San Francisco's premier luxury residential towers. Your duties will include greeting residents and visitors at the front desk, assisting with inquiries, and handling service requests. You will also manage the mailroom, ensuring timely delivery and organization of mail and packages.
Qualifications:
- Excellent communication and customer service skills
- Experience with mail room and Back Office procedures
- Experience using Microsoft Office Word, Excel, and Outlook
- Availability to work on-call shifts, including evenings, weekends, and holidays, as needed
- High school diploma or equivalent education, with at least 6 months of experience in customer service or hospitality