TEMPORARY Customer Service Representative - Colorado Springs
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TEMPORARY Customer Service Representative - Colorado Springs
Salary
$16.50 Hourly
Location
El Paso County, CO
Job Type
Temporary (9 months or less)
Job Number
2025TEMP- PMA150
Department
Department of Natural Resources
Division
Colorado Parks & Wildlife
Opening Date
05/09/2025
Closing Date
5/25/:00 AM Mountain
FLSA
Determined by Position
Primary Physical Work Address
4255 Sinton Rd, Colorado Springs, CO 80907, USA
FLSA Status
Non-Exempt; position is eligible for overtime compensation.
Department Contact Information
Type of Announcement
This is a temporary position. Applications will be considered from residents and non-residents of Colorado.
How To Apply
Please submit an online application for this position at Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.
- Description
- Benefits
- Questions
Department Information
THIS IS A TEMPORARY POSITION (Expected to be 6 months) - PAYING $16.50 PER HOUR
To apply, please submit your application along with a cover letter and a current resume. You are encouraged to apply early.
The mission of the Colorado Department of Natural Resources is to develop, preserve, and enhance the state's natural resources for the benefit and enjoyment of current and future citizens and visitors. In an effort to build diversity and inclusion we welcome applications from people of diverse backgrounds and abilities.
Customer service is a key component for every position across state government. We are focused on improving Efficiency (use of resources), Effectiveness (impact of our work), and Elegance (graceful service interactions).
COLORADO PARKS AND WILDLIFE (CPW)
Our Mission is to perpetuate the wildlife resources of the state, to provide a quality state parks system, and to provide enjoyable and sustainable outdoor recreation opportunities that educate and inspire current and future generations to serve as active stewards of Colorado's natural resources.Colorado Parks and Wildlife.
Description of Job
Colorado Parks and Wildlife is accepting resumes for a temporary position at the front desk in the Southeast Regional Office.
Primary job responsibilities include providing detailed information to our constituents on a wide range of topics that include, but are not limited to:
Information on fishing, provide hunting information for big game, small game, waterfowl and turkey by verbal and
written communication. Sell hunting, fishing and big game licenses, register boats, OHV's and snowmobiles and sell park passes.
- Interpret Colorado Parks and Wildlife (CPW) regulations, policies and State Statutes.
- Address nuisance wildlife concerns and provide information on coexisting with wildlife.
- Provide detailed information on State Parks, boating, hiking, etc.
- Fill Hunter Education orders and check harvested animals at the check station.
- Sort daily mail and other duties as assigned.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights
- Must be at least 18 years of age
- Must have a current & valid drivers' license or reliable transportation
- Must be available to work Monday thru Friday 8:00 am to 5:00 pm
- Must be willing and able to work outside which may involve inclement weather.
- Experience in customer service
- Experience with hunting, fishing, wildlife, camping and Colorado geography is a plus, but not required
- Ability to work with the general public in person, by phone and email
- Familiar with Colorado Parks and Wildlife's website
- Possess a strong knowledge of computer fundamentals including Microsoft Word and Excel
- Strong work ethic and attention to detail
- Dependable team player
- Ability to multi-task in a fast paced setting
- Recent college graduates with a Natural Resources degree preferred
- Previous experience handling money and working with the public preferred.
- Possess strong interpersonal communication skills to deliver excellent customer service.
- Basic computer skills required (MS Office Suite, Google App Suite)
- Ability to work well within a team.
- The work-site will provide some uniform items, however the employee may be required to purchase limited uniform items at their own expense.
- Successful completion and passing of background screening may be required for placement in this position
Supplemental Information
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
The Department of Natural Resources is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator at .
ADAAA Accommodations
Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact . at least five business days before the date that any accommodation will be required to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.
E-Verify employer:
DNR uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more aboutE-Verify , including your rights and responsibilities.
Toll-Free Applicant Support - Technical Help
If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV at , Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application first, ensure your documents are PDF or Microsoft Word files and second, close the document before you attempt upload (attach) it.The Human Resources Office will be unable to assist with these types of technical issues.
Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.
01
Are you at least 18 years of age or older?
02
Do you currently possess a valid Driver's License or have reliable transportation?
03
Are you able to work up to 40 hours per week?
04
Please indicate any knowledge/experience areas you currently possess (check all that apply):
- Money handling
- Data entry/word processing
- Prior CPW experience
05
Successful completion and passing of background screening may be required for placement in this position
- I understand and accept these terms
06
This is a temporary position and is anticipated to not exceed 6-months. Please acknowledge your acceptance of these terms:
- I understand and accept these terms
Required Question
Employer
State of Colorado
Address
. click apply for full job details