Telephony/IVR Developer

6+ month with potential to Convert or Extend
Remote - Must reside in US
Qualifications/Skills Needed:
-The developer needs to be an experienced IVR developer with AWS Connect experience.

• The candidate should have experience building contact flows (both call and chat) in AWS Connect.

• The developer's primary responsibilities are to analyze, design, implement and test customized software applications.

• The developer will have a strong knowledge of software development and design and will have experience working to develop business-
critical applications for contact centers.

DUTIES
-Participate in the design, development and delivery of solutions on IVR solution

• Develop efficient and high-performance call flows

• Create unit tests to maximize code coverage and cover end to end business scenarios

• Support existing architecture and code

• Documents call flows and design as needed Work with other teams to understand scope and design efficient solution

• Collaborates within the Agile framework, fosters a team approach to software development and delivery

• Ensure all code developed follows DevOps practices

PREVIOUS JOB TITLES FOR THIS ROLE
-IVR Engineer

• Telecom Engineer

• Telecom integrations engineer

REQUIRED SKILLS
-Node.JS
-AWS Lambda and DynamoDB
-Terraform
PREFERRED SKILLS
-Genesys Dialer
-Amazon Connect
-AWS SQS, firehose and Event Bridge

Not eligible for Corp2Corp
Candidates must be legally authorized to work in the US without sponsorship.

The Timberline Group

Phone:

PO Box 565, Sullivan, Mo 63080

"Delivering quality solutions through quality people"